Athletics Manager, Duke Athletics

Who We Are

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. As a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), we provide unrivaled access for corporate clients and fans to marquee events such as the Olympic & Paralympic Games, FIFA World Cup, Super Bowl, NCAA Final Four, New York Fashion Week, and more.

The Account Manager provides athletic travel support for the university, delivering the highest personal service to coaches, athletes, and staff members. The ideal candidate is dependable, punctual, and experienced with domestic and international group and individual travel.

• Handle vacation coverages for our one-person onsite schools.
• Arrange all aspects of athletic individual travel including GDS domestic and international air, hotel, and car bookings.
• Arrange all aspects of athletic team travel including group contract air, group hotel block, and charter bus bookings.
• Calculate and perform exchanges including group and individual travel, both domestic and international.
• Manage group hotel and bus invoicing to meet monthly deadlines.
• Understand Anthony Travel Group Airline Benefits.
• Understand Anthony Travel Preferred Bus and Hotel Programs.
• Provide excellent customer service to both external and internal customers via phone and email correspondence.

This job description is not designed to cover or contain a comprehensive listing of the employee’s activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels.

• Proficient in Sabre GDS with preferred five years travel agency experience.
• Air, car, and hotel booking experience.
• Knowledge of airline exchanges, individual and group pricing records.
• Knowledge of general office PC-based programs, including Microsoft Office 365.
• Strong judgement and decision‑making skills.
• Ability to produce accurate work under stress of ticketing deadlines.
• Fast thinking and professional customer service skills.
• Exceptional verbal and communication skills.
• Proven competence in managing multiple tasks concurrently.
• Must be able to come to work promptly and regularly.

• Out ahead:
  We move with boldness and urgency, taking smart, calculated risks to push boundaries and lead the future of sports and entertainment.
• Excellence in content and experiences:
  Excellence is our baseline. Whether we’re creating content, delivering unforgettable moments, or enabling them from behind the scenes, we bring passion, energy, and precision to everything we do.
• One unstoppable team:
  We’re one team—driven by purpose, not divided by silos or egos. Collaboration is our competitive edge: we share openly, support consistently, and win and lose together to amplify our impact and strengthen our culture.
• Open minded:
  We lead with curiosity—always open to learning from one another and valuing different voices and ideas.
• Own the outcome:
  We own our actions and outcomes—following through, holding ourselves to a high standard, and earning trust through consistency and delivery.

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid time off, and 401(k) plan.

On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non‑discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non‑discrimination in employment in every location in which the Company has facilities.

TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.