Customer Service Rep; E Marketplace Dr

Job Description About the Job

We are searching for qualified customer service representatives with personality and people skills. This role involves working at Domino's Pizza with flexible schedules that allow part or full‑time work. Positions are available for those seeking a second job or looking to grow within the company.

Many team members began their careers as delivery drivers and have advanced to roles such as franchise owners, managers, and corporate operations positions. Growth opportunities exist for those interested.

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals, creating an environment where everyone can reach their highest potential.

We take pride in our team members and our team members take pride in Domino's Pizza. The success of our organization requires exceptional team members working together.

You must be 16 years of age or older.

General job duties for all store team members

• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk‑in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily

Training:
Orientation and training are provided on the job.

Communication skills:
Ability to comprehend and give correct written instructions; ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.

• Ability to add, subtract, multiply, and divide accurately and quickly (calculator may be used)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers for precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen

Exposure to:

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
• In‑store temperatures ranging from 36°F to 90°F or higher in some work areas
• Sudden changes in temperature in work area and while outside
• Fumes from food odors
• Exposure to cornmeal dust
• Cramped quarters including walk‑in cooler
• Hot surfaces/tools from oven up to 500°F or higher
• Sharp edges and moving mechanical parts

• Talking and hearing on telephone
• Near and mid‑range vision for most in‑store tasks
• Depth perception
• Ability to differentiate between hot and cold surfaces

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Standing

Most tasks are performed from a standing position.

Walking

For short distances and short durations. Surfaces include ceramic tile bricks with linoleum in food process areas. Height of work surfaces is between 36" and 48".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

• Bulk product deliveries are made twice a week or more and unloaded by a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 lb with dimensions of up to 3' x 1.5'.
• Cases are usually lifted from the floor and stacked onto shelves up to 72" high.

Carrying

• Large cans weighing 3 lb 7 oz are carried from the workstation to storage shelves.
• Occasionally pizza sauce weighing 30 lb is carried from storage to front of store.
• Trays of pizza dough are carried three at a time over short distances, weighing approximately 12 lb per tray.

Pushing

• Move trays placed on dollies; a stack of trays on a dolly is approximately 24"–30" and requires a force of up to 7.5 lb to push.
• Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, or perform maintenance.

Stooping/Bending

• Forward bending at the waist is necessary at the pizza assembly station.
• Workers perform forward bending 30–45 s at a time continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.

Crouching/…