HCVR Surveillance Officer - Level 1 (Full Time; Varied Shift
Listed on 2026-08-02
-
Entertainment & Gaming
Security Officer -
Security
Security Officer
Location: Murphy
Murphy, NC, United States
Job Info- Job Identification 7421
- Job Category Back of House-Employee Administrative
- Posting Date 07/29/2026, 03:56 PM
- Job Schedule Full time
- Job Shift Varied
- Locations Harrah's Cherokee Valley River
Harrah’s Cherokee Valley River Casino & Hotel Position Description
GRADE/FLSA STATUS:H11—Non-Exempt
BADGE TYPE/COLOR:Key—Blue
SUPERVISES: NA
JOB SUMMARY:
Responsible for monitoring the casino’s physical interior and exterior areas via surveillance cameras and other hidden devices as well as all Casino gaming and money-handling activities with the purpose of protecting company assets.
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES—Level 1:
Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures
Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment
Operate a closed-circuit television (CCTV) system to monitor casino activities and prepare reports and logs
Operate Surveillance equipment utilized in monitoring casino gaming, money handling activities, internal and external which includes but, is not limited to monitors, switchers, digital recording, computers, and keyboards, touchpads and 2-way radios
Perform periodic checks on equipment reporting any malfunctions
Observe, and document unusual or suspicious activities occurring at the hotel and casino property, including cheating at play, or suspicious financial transactions to protect guests, employees and property
Responsible for multi-tasking between telephone calls and radio communications traffic, collecting information and logging pertinent information utilizing surveillance software in a fast-paced environment
Utilize the computer programs for facial recognition, Table Games Management System,Black Jack Survey Voice, Econnect Visual Casino to track and identify potential threats to property assets
Report and offer solution to any area of vulnerability to potential loss to the casino internally or externally
Report any circumstances that may pose a conflict of interest or hamper the credibility of any department or employee
Report Internal Control Procedure violations as mandated by ICP’s
Report all violations and suspicious behaviors to supervisors, verbally or in writing
Safeguard all confidential information by maintaining department confidentiality
Proactive with incidents and issues ensuring resolution with employees
Adhere to regulatory, departmental and company policies/procedures in an ethical manner
JOB ESSENTIAL DUTIES AND RESPONSIBILITIES—LEVEL 2:
Responsible for the training and development of Surveillance Officers by providing in-house and remedial training and input to Surveillance Supervision
Coordinate with the Surveillance Supervisors and Manager to record the questionable activity for review and possible use as evidence in court Respond to surveillance supervision, management, and regulatory requests
Assist surveillance personnel in determining whether a situation warrants further observation or to notify other parties
Observe individuals' activities to gather information or compile evidence
Conduct extensive investigations and compiling video for various local, state and federal law enforcement agencies
Work closely with Risk Management, Department of Public Safety, Casino Management and outside law enforcement agencies to investigate and gather all pertinent information related to criminal activity, injuries or illness claims/reports
Enter and retrieve information from computer databases in order to utilize such information for Surveillance activities
Provides closed circuit television and personal observations of all departments and applicable job functions to assure that all company policies and procedures are met with compliance
Knowledge of all casino games with an emphasis on payoffs, odds, procedures and game protection
MINIMUM QUALIFICATIONS:
High school diploma or GED required
One year casino gaming surveillance…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).