Credit Operations Clerk

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Full Time Regular Policy Clerical Mount Olive - Operations Center, Mount Olive, NC, US

30+ days ago Requisition

POSITION:
Operations Clerk - Loan Booking

INDIRECTLY

REPORTS TO:

Senior Vice President of Loan Operations

REPORTS TO THIS POSITION:
None

FLSA STATUS:
Non-Exempt

Responsible for the accurate booking and processing of newly originated loans as well as loan modifications and renewals to the Banks core operating system.

• Accurately process new, modified, and renewed consumer and commercial loan types within the Bank’s core platform.
• Perform daily balancing of the payment and fees in process general ledger account.
• Assist in the daily processing of loan account maintenance and branch associate requests.
• Participate in the daily review and remediation of unposted and rejected loan items as well as the cash items general ledger account.
• Perform other duties as assigned.

• Ability to make sound decisions within proper authority and use good judgment based on authority vested by the Loan Booking Supervisor; know when to refer situations to a higher authority.
• Strong analytical skills with attention to detail and ability to identify and interpret detailed documentation.
• Ability to work in a high-information, high-responsibility, frequently changing environment.
• Excellent initiative and drive skills, proactive teamwork, cooperation and interpersonal skills.
• Ability to work with limited supervision and to plan and organize daily workflow to achieve set objectives and deadlines.
• Excellent oral and written communication skills, ability to communicate effectively with a broad base of internal associates.
• Strong organizational, multi-tasking and prioritization skills.
• Possess the necessary interpersonal skills to facilitate proactive teamwork, to communicate effectively and maintain a friendly, courteous, and professional demeanor at all times.
• Ability to maintain a sound understanding of lending documentation.
• Ability to identify problems and resolve them in a proactive, timely manner.
• Strong PC skills with emphasis on Microsoft Office and web-based applications.

• Associate’s degree or equivalent experience.
• Two to four years of financial services experience preferred.
• Capable user of computer systems and technology, including word-processing, spreadsheets, etc.
• Possess strong interpersonal, communication and leadership skills.