Credit Operations Clerk - Deposit Charge Off​/Document Imaging

Credit Operations Clerk I
- Deposit Charge Off/Document Imaging

Full Time Regular Policy Clerical Mount Olive
- Operations Center, Mount Olive, NC, US

Position:
Operations Clerk -
Deposit Charge-Off/Document Imaging

Reports To:
Sr. Loan Systems Administrator

Indirectly

Reports To:

Senior Vice President/Credit Operations Manager

Reports To This position:
None

FLSA Status:
Non-Exempt

Role

Summary:

This position is responsible for daily processing of charged-off deposit accounts, processing of deposit charge-off recoveries, daily and monthly balancing of related deposit charge-off general ledger accounts, and reporting of deposit charge-off accounts to appropriate agencies. Additional responsibility is imaging of loan and deposit documents.

Specific Job Functions (Duties/Responsibilities):

• Daily processing of various charged-off accounts including, but not necessarily limited to:
  • Automatically charged-off deposit accounts.
  • Debit Card fraud.
  • Operational charge-offs.
• Daily processing of recoveries related to charged-off deposit accounts.
• Daily and monthly balancing of all general ledger accounts associated with deposit charge-offs and recoveries.
• Weekly reporting of charged-off deposit account details to appropriate collection agency.
• Scanning and indexing of various documents into permanent document image storage system.
• Correction of image document types when incorrectly indexed.
• Maintain documented instructions for completion of daily responsibilities.
• Assist with Loan Document Preparation including, but not necessarily limited to:
  • Entry of new and modified loan request into documentation preparation system.
  • Ensuring compliance with various lending regulations.
  • Assisting branch lending personnel with documentation questions and corrections.
• Perform other duties as assigned.

JOB REQUIREMENTS:

Knowledge/Skills/Abilities

Required:

• Knowledge of basic bookkeeping
• Knowledge of state and federal regulatory guidelines and constraints
• Strong oral and written communication skills and the ability to communicate effectively with a broad base of internal and external individuals
• Ability to work independently with limited supervision, maintain strong time management and organization skills
• Maintain a professional and pleasant manner under pressure
• Ability to identify problems and resolve them in a proactive, timely manner
• Proactive teamwork and cooperation
• Strong PC skills with emphasis on Microsoft Office and Web based applications

Education/Experience Requirements:

• High School diploma or general education degree (GED)
• Three years of previous experience in banking/bank operations preferred
• Capable user of standard office equipment/software applications