Director of Financial Aid

Pfeiffer University seeks an experienced, student-centered, and strategically minded Director of Financial Aid to lead the University's comprehensive financial aid program.

Reporting to the Vice President for Enrollment Management, the Director will provide leadership for the day-to-day administration, compliance, awarding, communication, and continuous improvement of financial aid programs serving undergraduate and graduate students.

The Director will serve as a key member of Pfeiffer's enrollment management leadership team and will work closely with Admissions, Student Development, Student Accounts, the Registrar, Finance, academic leadership, and other campus partners to ensure that financial aid supports the University's enrollment, retention, affordability, and student-success objectives.

The successful candidate will combine strong technical knowledge of federal and state financial aid regulations with the ability to think strategically about financial aid leveraging, institutional scholarship resources, enrollment goals, student affordability, and net tuition revenue.

This is an opportunity for a financial aid professional who wants to have an institution-wide impact and help shape how Pfeiffer uses financial aid as both a student-support resource and a strategic tool.

Essential Responsibilities

A. Financial Aid Leadership & Administration
• Provide leadership and oversight for the University's comprehensive financial aid operation.
• Administer federal, state, institutional, and private financial aid programs in accordance with applicable regulations and University policies.
• Oversee the complete financial aid cycle, including application processing, verification, awarding, adjustments, disbursement, reconciliation, and annual closeout.
• Establish and maintain effective financial aid policies, procedures, and internal controls.
• Ensure accurate and timely financial aid processing for prospective, newly admitted, and continuing students.
• Oversee financial aid for undergraduate, graduate, online, transfer, adult, and other applicable student populations.
• Monitor financial aid calendars, deadlines, and processing milestones to ensure a positive student experience.

B. Strategic Enrollment & Financial Aid Management
• Partner with the Vice President for Enrollment Management and enrollment leadership to develop financial aid strategies that support institutional enrollment goals.
• Develop, evaluate, and refine institutional financial aid and scholarship awarding strategies.
• Analyze financial aid packaging, discounting, scholarship utilization, yield, retention, and enrollment outcomes.
• Provide financial aid data and analysis to support enrollment forecasting, enrollment planning, and institutional decision-making.
• Monitor the impact of financial aid policies on enrollment, student demographics, retention, and net tuition revenue.
• Collaborate with Admissions to develop coordinated approaches to scholarship awarding, financial aid communication, and enrollment conversion.
• Participate in enrollment modeling and scenario planning related to changes in tuition, scholarships, grants, student demographics, and financial aid policies.
• Identify opportunities to improve the University's use of institutional aid while maintaining affordability and supporting long-term financial sustainability.
• Help ensure that financial aid practices reflect Pfeiffer's commitment to access, affordability, and student success.

C. Compliance & Regulatory Oversight
• Maintain comprehensive knowledge of federal Title IV regulations and applicable state and institutional financial aid requirements.
• Ensure compliance with federal and state regulations governing financial aid administration.
• Oversee federal…