Consumer Loan Underwriter

Description

At Allegacy, our roots run deep — anchored in a longstanding commitment to doing right by our members and the communities we serve. Every role within our organization plays a vital part in nurturing the relationships that make that promise real. As a member of our team, you'll be empowered to live out our brand every day, building meaningful connections that support the financial wellbeing of those who count on us most.

This position assists members with loan applications and other AFCU product account openings. This position counsel’s members as to best AFCU product to meet their needs, inputs and verifies documentation into the loan or account system and processes approved loans. This position determines and reviews specific third party requirements in terms of title searches, flood documentation and property valuations for equity loans.

This position provides customer service throughout the loan request/and or account opening process and is responsible for cross-selling other Allegacy products and services.

This position also reviews and underwrites loans that are outside of accepted loan approval guidelines for our financial centers, assuring consistency within the credit granting processes. The position also functions as ongoing support and assists in the training of new employees and those with identified training needs.

This position reports to the Manager of Retail Lending. This position provides needs based advice and counsel to members in respect to their borrowing needs while offering additional products that will assist AFCU in becoming the primary financial institution for our membership. This position must be thoroughly aware of all AFCU products and services along with the proper disclosures and regulations and ensure that they are properly communicated at loan or account closing.

The position exists to eliminate the need for higher-salaried loan officer positions in each financial center location by centralizing the lending expertise to assure consistency in loan underwriting standards. In this regard the position, more than any other in the credit union, has the responsibility of protecting the credit union from loss by making sound lending decisions. This position has the responsibility to understand and underwrite to real estate loan policies in multiple states.

This position works directly with financial center, call center employees and the mortgage department providing underwriting guidance and approvals for loan requests outside of credit union approval guidelines. This position also works as a team with the other loan officers in their area to make sound lending decisions to ensure the profitability of the credit union. Each of these Consumer Loan Underwriters will take turns being responsible for the “gray loan” lending queue, where loans from the branches are placed for a decision when outside the specified lender’s parameters/authority.

• Deliver exceptional member service to every member, every time by ensuring employees deliver consistently high quality service to both internal and external member that is in alignment with our Brand Culture.
• Meet or exceed established service goals
• Ensure thorough understanding of expectations and consistently exhibit Allegacy behaviors.
• Interview applicants applying through remote channels to ascertain request and make appropriate product recommendation.
• Process loan applications to ensure prompt examination of applicant’s credit worthiness to minimize risk to AFCU.
• Make certain that loan closings are completed on a timely basis, and are consistent with AFCU policies and procedures.
• Ensure that proper documentation is disclosed to applicant to comply with laws, regulations and…