Human Services Planner​/Evaluator II

Love data, compliance, and helping people? The Franklin County Department of Social Services is looking for a Human Services Planner & Evaluator II to join the team. In this role, you’ll team up with our leadership to look at Child Welfare and Adult Services cases, figure out what’s working, and help us exceed state and federal standards. From building training plans to helping new hires get their footing, you’ll be the go-to person for making sure our community gets the absolute best care.

If you’re a problem-solver who wants to make a real difference behind the scenes, we’d love to have you onboard!

Compensation: $59,376-$65,314

To Be Determined Based On Experience and Qualifications

Franklin County offers a competitive benefit package designed to encourage and support your health, well-being and productivity. Benefit options include medical and dental insurance; elective supplemental insurance options such as short-term disability, vision, and voluntary term life; local government retirement; 401(k) with a 4% employer contribution (no employee match required); generous paid leave that includes 13 county-observed paid holidays per year;

an employee wellness program inclusive of a county sponsored gym and an employee assistant program.

The primary purpose of the Human Services Planner & Evaluator II (CQI) position is to plan with the Quality Assurance Supervisor and SW Program Administrator and administer a quality assurance program across Franklin County Child Welfare and Adult Services programs in order to meet or exceed federal and state outcome measures and improve overall service delivery to children and families. This position will perform quality assurance case reviews providing recommendations for program and/or process improvement within Child Welfare and Adult Services;

assist with identifying systemic training needs and developing annual training plans for units as needed; assist in leading service area efforts to manage and assist SW Program Administrator with development of CQI plans; assist with onboarding of new staff, staff retention, and initial Child Welfare training. Provides consultation and support to ensure services are implemented at the highest standards.

The normal work schedule is mostly Monday through Friday 8:00 am - 5:00 pm, with some after hours and weekend work on occasion due to shelter duty, projects, and other departmental needs. A hybrid work schedule can be an option with approval by the DSS Director.

Evaluation — 45%

• Conduct qualitative reviews of screened out reports, assessment, in-home services, foster care/adoption, adult protective services, adult guardianship, and foster care licensing files.
• Evaluate the quality of work performed and adherence to federal, state, and local laws, policies and standards; assures that policy is followed, assessment is complete, and that sound judgement is used in making case decisions.
• Make field visits with social work staff to assess their field skill levels and attend agency meetings where cases are staffed to determine the depth of the social work provided.
• Analyze quantitative and qualitative data to identify strategies to improve practice and outcomes.
• Assist management in reaching decisions on future activities or operations for specific programs within the division under consideration as necessary; this may include providing input into personnel actions regarding the work performance of staff members and developing work and retention plans for employees based upon information from record reviews and observations.
• Perform or provide oversight to data collection and data analysis for division projects.
• Develop tracking mechanisms and tracking of outcomes.

Planning — 30%

• Implement plan for using random and stratified…