Medical Assistant

Medical Assistant

Willamette Valley Cancer Institute is seeking a dedicated and compassionate Medical Assistant to join our clinical team in the Eugene/Springfield area. As a vital member of our collaborative care team, the Medical Assistant plays a key role in supporting patient care and enhancing the overall patient experience.

We’re looking for someone with a strong clinical background, a flexible approach to scheduling, and a commitment to teamwork and excellence. If you thrive in a fast‑paced environment and are passionate about making a difference in the lives of patients, we encourage you to apply.

General pay scale: $20.00‑$33.00. Actual hiring rate depends on factors such as prior work experience, education, job responsibilities, location, work performance, etc.

Employment Type: Full Time

Benefits: Medical/Dental/Vision, Life Insurance, 401(k)

Location: Eugene/Springfield, OR

• Patient Data Collection:
  Accurately take and record patient information during each physician visit, including vital signs, updates to medications and allergies, depression screenings, smoking status, activity levels, and patient and family health history.
• Electronic Health Records (EHR):
  Document patient interactions and clinical data accurately, maintaining confidentiality and compliance with HIPAA regulations.
• Room Preparation & Maintenance:
  Prepare exam rooms before patient visits and ensure cleanliness and proper stocking of medical supplies.
• Coordination of Care:
  Facilitate biopsy requests, genetic testing requisition, outside lab orders, imaging requests and miscellaneous orders.
• Order Follow‑Up:
  Monitor and follow up on medical orders to ensure they are scheduled within the requested time frame, maintaining timely and coordinated patient care.
• Clinical Support:
  Assist physicians and nursing staff with in‑office procedures, exams, and treatments, ensuring a smooth and efficient workflow.
• Patient Communication:
  Provide clear and compassionate communication to patients regarding procedures, instructions, and follow‑up care.
• Patient Escorting:
  Escort patients to and from exam rooms, treatment areas, and other departments as needed.
• Chart Preparation:
  Perform chart prep for upcoming patient appointments by reviewing and organizing relevant clinical information.
• Message & Portal Monitoring:
  Monitor the chart message queue and patient portal, responding to patient calls and messages promptly to assist with questions, concerns, and coordination with outside facilities.
• Provider Communication:
  Maintain excellent communication with providers, keeping them informed of patient concerns, schedule changes, and other relevant updates to support seamless care delivery.

• High school graduate or equivalent.
• 1–3 years of experience.
• Experience with refill protocols in a clinic or hospital setting is strongly preferred.
• Certificate of graduation from an accredited Medical Assistant program or NCMA certification preferred.
• Current BCLS certification required within 3 months of hire.

The physical demands described here represent those required to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, eye‑hand coordination, standing and walking for extensive periods. Occasionally lifts up to 40 lbs. Requires corrected vision and hearing within normal range.

The work environment characteristics described here represent those encountered while performing the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities. Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations, and other conditions common to an oncology/hematology clinic may occur.

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.