Patient Services Coordinator III

What We Offer

🎯 Join Novant Health as a Patient Services Coordinator in Winston‑Salem, NC! Are you passionate about delivering exceptional patient experiences? Novant Health, a leading nonprofit healthcare system, is seeking a dedicated Patient Services Coordinator to join our team in Winston‑Salem, North Carolina. With over 850 locations and a commitment to diversity and inclusion, we provide a supportive environment for professional growth.

• Accurately record patient demographics and insurance information.
• Efficiently schedule patient appointments.
• Cross‑train in various administrative support functions.
• Deliver remarkable patient experiences in every interaction.
• Foster a safe patient environment driven by the principles of “First Do No Harm.”

• High school diploma or GED required.
• One year of clerical experience in a medical office setting.
• Proficiency in medical office software, including EPIC systems.
• Excellent verbal communication and organizational skills.
• Ability to work with changing priorities and maintain confidentiality.
• Basic medical terminology knowledge.

• Comprehensive benefits package, including health, dental, vision, and life insurance.
• 401(k) with matching contributions.
• Tuition reimbursement and opportunities for career advancement.
• Employee assistance programs and discounts.
• Flexible schedules and paid time off.

• Education:
  
  High School Diploma or GED, required.
• Experience:
  
  One year of clerical experience in medical office setting, required.
• Other related experience may be considered in lieu of medical office experience.
• Additional skills required:
  Knowledge of medical office software for updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving, and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team.
  
  Must possess initiative. Basic medical terminology required; knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity with coding requirements for practice specialty.
• Additional skills preferred:
  Proficient in use of all computer software utilized in practice.

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

💡 Be Part of a Remarkable Team

At Novant Health, we believe in the power of diversity and inclusion. Join a team that values your unique talents and is committed to providing exceptional healthcare to our communities.

🔗 Apply Now

Embark on a rewarding career where your contributions make a difference every day.

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