Ambulatory Care Tech-Outer Banks Hospital

Ambulatory Care Technician

The Ambulatory Care Technician is responsible for handling administrative tasks and performs diverse duties for the Emergency Department. Also provides specific basic nursing care to patients, under direct supervision of the nursing staff and director.

Responsibilities include following departmental guidelines for absences and tardiness, complying with allotted break and meal times, and being flexible with unit scheduling. Participates in temporary assignment measures of the department, attends at least 75% of unit staff meetings and mandatory unit or hospital based in-services, and participates in elective education offerings. Practices collaboratively with colleagues and other members of the healthcare team, ensuring shift reports and communications are timely, pertinent, and accurate.

Demonstrates awareness of the standard of practice for the profession or specialty and integrates such into daily practice. Greets and directs patients, visitors, and staff in a courteous manner. Follows established infection control/standard precautions policies and procedures, responds quickly and appropriately to emergency situations, and can order and obtain other supplies as needed by the unit. Maintains orderly and hazard-free work areas, can promptly and accurately order lab work, radiology procedures, cardiopulmonary, consults, and dietary orders utilizing the Healthspan system, and can identify patients in need of and obtain 12 lead EKG promptly.

Accurately prepares and transports specimens to the lab in a timely manner, maintains unit logs in a timely and accurate manner, accurately assembles new charts/chart packs as needed, breaks down discharge/old charts accurately and in a timely fashion, keeps all rooms within the department stocked with appropriate levels of supplies, performs quality control daily check for Glucometer, collects, reports, and documents data (i.e. vital signs, height, weight), and performs technical skills and comfort measures that provide for the patients plan of care and personal hygiene.

Minimum requirements include a high school diploma or equivalent, successful completion of EMT-Basic, EMT-Intermediate, or EMT-Paramedic program in the state of North Carolina, and carrying a current certification. Also required to have a current American Heart Association (AHA) BLS Healthcare Provider status upon hire and encouraged to have an AHA PEARS certification (PALS, ENPC, or NALS may be substituted for PEARS for EMT-Intermediates and Paramedics).

Knowledge of computer and other office equipment required, ability to manage numerous projects and set priorities, ability to maintain confidentiality, previous experience as a Nursing Assistant, and a CPR certification.