Certified Medical Assistant

Overview

About Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. It delivers primary healthcare and operates 11 Community Health Centers, two PACE Senior Care facilities, and 2 Mobile Health Units across multiple counties including Alamance, Caswell, Chatham, Orange, and Lee.

What is an FQHC?

Federally Qualified Health Centers (FQHC) are community-based providers that receive HRSA Health Center Program funds to provide primary care in under-served areas.

Medical Assistant

Nursing

Nurse Manager

• Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
• 403(b) Plan
• Paid Holidays
• Training Career Ladder

The Certified Medical Assistant (CMA) provides clinical support to the primary care provider, performing tasks including check-ins, vital signs, ECGs, injections, PPD placements/readings, eye and ear irrigation, TED hose and compression socks, specimen processing, procedure assistance, laboratory administrative functions, screening tests, autoclave maintenance, and quality controls for Point-of-Care Testing (POCT). While performing POCT, the CMA completes administrative and clinical tasks to support PHS laboratories.

The CMA participates in pre-visit planning and huddles with the interdisciplinary care team; explains procedures, treatments, and medication usage to patients; provides educational materials and follow-up care; and delivers provider information. The position may float to other clinical sites. Duties are within NC Medical Board and NC Board of Nursing regulations.

• Work Location:
  
  322 Main St, Prospect Hill, NC 27314 - Prospect Hill Community Health Center
• Schedule:
  
  Monday through Friday, 8:00am to 5:00pm (Rotating Late Thursday, 8:00am to 8:00pm Biweekly)
• Required Travel:
  None

• Perform intake with patients, including vital signs, visit information, and other clinical information as indicated.
• Take telephone messages, document encounters, follow clinic protocols, and inform providers.
• Administer medications to patients as ordered or per established protocols following the six rights of medication administration.
• Assist providers with procedures such as EKGs.
• Administer injections/phlebotomy as needed.
• Set up for clinical procedures, high-level disinfection & sterilization, and other tasks within scope of practice.
• Address patient needs by completing forms accurately and thoroughly.
• Document lab results and collect data.
• Participate in population management with the care team.
• Review provider appointments the day before visits to anticipate needs.
• Complete vision and hearing screening.
• Phone notes per PHS guidelines.
• Other clinical and administrative duties as assigned within scope of practice.

Education: Graduation from an accredited Medical Assisting Program (Diploma or Degree).

Experience:

• 1 to 3 years of healthcare experience in a clinical setting
• 1 year of experience providing care for the elderly, preferred

Certification: CMA or RMA Certification; eligible certs listed: CMA/RMA via American Medical Associations institutions;
First Aid/BLS Certification.

• Eagerness to work in an interdisciplinary team
• Takes initiative and supports workflow
• Problem-solving aptitude
• Familiar with processing specimens for Lab Corp
• Proficient with administrative and clinical tasks
• Patient-centered focus
• Familiar with Point-of-Care Testing
• Understanding of quality control measures
• Ability to multitask
• Proficient with Microsoft Office and Performance Management Systems
• Comfortable with digital record systems
• Maintain confidentiality and professionalism
• Knowledge of patient care procedures, medical terminology, and pharmacology for MA practice
• Excellent communication and interpersonal skills
• Detail oriented and able to work under pressure
• Ability to take constructive feedback and learn on the job
• Ability to work independently and in teams

Be medically cleared for communicable diseases and up-to-date immunizations prior to employment.

$20.48/Hourly - $27.52/Hourly (commensurate with experience)

Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to sex, pregnancy, race, color, religion, national origin, age, disability, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, or protected status. This policy applies to all terms of employment.