Pharmacy Technician

Job Details

Job Location:

917 N 4th St - Wilmington, NC 28401

Under the general direction of the Pharmacy Director, the Pharmacy Technician works as a part of the pharmacy department and is responsible for assisting the pharmacist with dispensing medications and maintaining the general operation of the pharmacy.

• Receives medication orders from patients.
• Takes a brief medication history regarding allergies and previous adverse reactions to drugs (if the pharmacist is not available).
• Obtains birth date, address, and telephone number from the patient if notalready in the computer. Obtains billing account type and insurance/ Medicaid card if applicable. Obtains approval for pharmacy texting to patient.
• Fills prescriptions: inputs information into the computer accurately and obtains prescription labels; fills prescriptions with appropriate medication (matching NDC) and labels the bottle; informs pharmacist of any drug interactions, allergies or therapeutic duplications indicated by the computer. Monitors prescriber comment fields to improve prescriber-pharmacy communication.
• Calls patients if necessary to inform them of out of stocks, refills needed, or anydelay that may affect patient’s expected pickup time. Calls are documented accordingly.
• Collects payments for the prescriptions dispensed.
• Promptly answers telephone calls from outside pharmacies relating to patient prescription refills, transfers, etc.
• Prompt follow-up of telephone calls from providers, patients and pharmacies.
• Interacts with patients and fellow employees in a polite, respectful, and encouraging manner. Maintains team-driven work ethic.
• Other duties as assigned.

(other duties may be assigned)

Corporate Compliance:
It is an essential job element that everyone be compliant with the full law and fully cooperate with the compliance program without fear of retaliations from the organization.

SUPERVISORY RESPONSIBILITIES:

N/A

• Assists the pharmacist with maintaining medication files on patients who have prescriptions filled in the pharmacy.
• Takes a daily inventory of drugs and supplies and after confirming with the pharmacist, places orders when necessary.
• Maintains cleanliness and neatness of equipment and work area.
• Unpacks and stores in-coming supplies, drug orders; verifies items against order, stocks items in orderly manner.
• Assists pharmacist in answering the telephone and recording telephone messages appropriately.
• Checks expiration dates of medications stocked periodically (every three months) and pulls expired drugs from the shelf. Corrects inventory levels in the computer software to reflect expired medications.
• Assists in completing prior authorizations and Patient Assistance Program applications as indicated by Pharmacy Director to deliver prompt patient care.
• Assists the pharmacist with annual inventory.

• Must be organized and work well under pressure.
• A minimum of 2 years of experience as a Pharmacy Technician, or as approved by Pharmacy Director.
• Must have a working knowledge of commercial insurance, and knowledge regarding medications, Medicare and Medicaid insurance.

EDUCATION AND/OR

EXPERIENCE:

High School diploma or equivalent; experience may be substituted for education; must have at least one year of health care related experience. National Board Certification preferred.

ESSENTIAL TECHNICAL/MOTOR

SKILLS:

Must understand medical terminology, possess mathematical skills, accurate keyboarding skills, ability to process work error free -- Ability to use standard office equipment, including computers, photocopiers, and facsimile machines -- Ability to learn, understand, and use Internet insurance eligibility systems.

INTERPERSONAL

SKILLS:

Excellent…