Care Manager- Regional Accessor

Job Details

Job Location:

Davie Center - Mocksvile, NC 27028

Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Company Mission Statement:
Our mission is to inspire and empower people to seek and maintain recovery and health.

Pay Scale: $23.07/hr.

-$24.04/hr.

Under direct and indirect supervision, provides case management assessment, person centered planning and documentation, referral and linkage, and monitoring/follow-up.

• Provides care management assessment/reassessment, development of care management plans, referring and linking to needed services, monitoring/follow up with client and referrals, provide education for health promotion. Ensure metrics for outcomes are met.
• Participates in interdisciplinary treatment planning, consultation activities and ensures all involved parties are aware of the plan of care.
• Provides crisis intervention consultation to all participants of TCM and involves crisis services when needed.
• All other duties as assigned by supervisor.

• Care Management Assessment
  • Documents the client’s service needs, strengths, resources, preferences, and goals to develop a Care Management Plan.
  • Gathers information regarding all aspects of the recipient, including medical, physical, psychosocial, behavioral, financial, social, cultural, environmental, legal, and vocational/educational areas.
  • Integrates all current assessments including the comprehensive clinical assessment and medical assessments, including assessments and information from the HIE/Tailored Plan and the primary care or specialty care physician.
  • Includes early identification of conditions and needs for prevention and amelioration.
  • Consults with other natural and paid supports such as family members, medical and behavioral health providers, and educators to form a complete assessment.
  • Performs periodic reassessment to determine whether a recipient’s needs or preferences have changed.
• Care Management Plan/Documentation
  • Ensures that person centered information is gathered and that the consumer’s health and safety risks are assessed prior to the development of the care management plan
  • Works in conjunction with the client, family, friends, and providers who have lengthy experience with the person.
  • Performs periodic revision of a plan based on the information collected from the person, family, other personal supports, and comprehensive clinical assessments or reassessments.
  • Assist the person to obtain the outcomes/skills/symptom reduction that they desire.
  • Contact the primary care physician to obtain clinical information pertinent to establishing person centered goals.
  • Facilitates provider choice process, maintaining objectivity and providing fact-finding assistance.
  • Ensures that signed Authorization to Disclose Health Information forms are obtained and on file in the consumer’s medical record prior to releasing any information when needed (Substance Use Disorders).
  • Ensures that all information released/disclosed is documented on the Accounting of Release and Disclosure form (this includes documenting any documents given to consumer/legal guardian).
• Referral/Linkage
  • Coordinating the delivery of services to reduce fragmentation of care and maximize mutually agreed upon outcomes.
  • Facilitating access to and connecting recipients to services and supports identified in the Person Centered Plan.
  • Making referrals to providers for needed services and scheduling appointments with the recipient.
  • Assisting the recipient as he or she transitions through levels of care.
  • Facilitating communication and collaboration among all service providers and the recipient.
  • Assisting the recipient in establishing and maintaining a medical home where needed.
  • Assisting the recipient in establishing OBGYN and prenatal care as necessary.
• Natural Support / Services Not Funded Through the Tailored Plan
  • Assists consumer/legally responsible person in considering and accessing natural community supports such as educational services, transportation, support…