Community Support Team; CST) Professional

About Us Appalachian Community Services provides Mental Health, Behavioral Health, Substance Use, and Developmental Disability services to individuals, families, and communities within the seven western counties of North Carolina. We provide a wide range of walk-in, psychiatric, substance abuse, and crisis services to adults and children.

About the Role Are you a curious person interested in learning new skills? Join our team and help empower our individuals and families to reach their full potential through the many services to meet their individualized needs. We provide all the training and tools you need and we offer a rewarding career path with lots of opportunity for advancement in a dynamic and growing field!

The Qualified Professional will:

Provide superior customer service and quality home care Focus on managing coordination of client services and emergent scheduling issues

Manage your Client Services Manager caseload while proactively growing it Build lasting relationships with clients, referral sources, payors and community organizations

Develop strong, communicative relationships with the team Maintain effective fiscal management of your caseload by monitoring metrics

This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be required of employees in this position.

Compensation Competitive hourly pay aligned with your role, experience, and contribution, with opportunities for growth over time.

Compensation: $22.91 - $29.42

Placement within the range is based on licensure level, education, and experience.

What You Can Expect Consistent referral volume and established patient base Administrative and scheduling support

Flexible scheduling options

Supportive clinical and operational leadership

Opportunities to build your preferred clinical focus areas

Streamlined onboarding and credentialing support

Responsibilities

Provide individual, family, and/or group therapy sessions

Maintain accurate and timely clinical documentation

Collaborate with care teams as needed

Maintain compliance with all clinical and regulatory standards

Participate in supervision (if applicable based on licensure level)
Qualifications Bachelor degree is required

Must be a Qualified Professional, with at least 2 years of experience working with the community services or population served.

Prior supervisory experience a plus Demonstrated record of successfully taking on increased responsibility

Ability to work in a fast paced and quickly changing environment

Ambition to grow and advance beyond current position

Excellent communication and interpersonal skills

Position Specific and

Education:

Bachelor’s degree from an accredited university in a field other than human services with 4 years experience working with the MH/SA/DD population to be served; or bachelor’s degree in human services with 2 years experience working with the population served.

Minimum of four years of working experience in a child mental health setting preferred.

Experience working with adults with developmental disabilities.

QP (Qualified Professional) credential is required for this position.

Must have a valid driver's license with a good driving record.

Why Join UsWe are focused on creating a model where clinicians are supported, not overloaded. You’ll have the flexibility to shape your schedule, the support to maintain a steady caseload, and the opportunity to grow within a stable, mission-driven organization.

Beyond the engaging work, you'll also benefit from our competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.

Consumer-driven health plan coverage provided by Anthem Wellness:
When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.

Health Savings Account (HSA) or Flex Spending Account (FSA)
Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.

Affordable vision plan available through Eye Med to keep your eyes healthy and your vision sharp.

An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for childcare.

Generous paid time off
401k or Roth IRA Retirement Programs administered by Empower Financial planning and education services at no cost to you…