Patient Services Representative - Madison, NC

Patient Services Representative - Madison Community Health Center Full job description

Compassion Health Care, Inc. is excited to announce the expansion of our healthcare services into
Madison, North Carolina
, with the opening of a new facility anticipated in
late November 2026
. As part of this exciting growth, we are seeking a dedicated
Patient Services Representative
to join our team and help us expand access to high-quality, patient-centered care for individuals and families in Madison and the surrounding communities.

This is a unique opportunity to join an established community health organization while playing an important role in the launch and growth of our newest location.

The Patient Service Representative will be a member of the front desk team and will participate in all duties associated with providing access to services. Duties include greeting patients and visitors, patient registration/check out, taking payments, scheduling appointments, answering phones, and providing customer service. Will be cross-trained in the areas of medical records, referrals, medication assistance and other areas of the organization as needed.

Education/

Experience:

Minimum of one-year medical office experience; eClinical

Works experience a plus.

Knowledge/

Skills:

Excellent customer service/communication skills, computer proficiency, and ability to multi-task are required. Experience with electronic medical records software is preferred.

Preference will be given to individuals who are bilingual.

Full time position with Monday-Friday schedule; no weekends or Holidays. Strong benefit package including health, dental, life, and LTD insurance, company retirement plan contribution, PTO and paid holidays.

Job Type: Full-time

Pay:
From $19.28 per hour

• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

• High school or equivalent (Preferred)

• Customer service: 1 year (Preferred)

• Madison, NC 27025 (Required)

• Madison, NC 27025:
  Relocate before starting work (Required)

Are you legally authorized to work in the United States? (Required)