Medical Assistant; Float

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.

Pay Range: $19.00 – $24.25 per hour

Locations:
Float between these locations:
Mt Island, Midtown, Berewick, Steele Creek

Novant Health, one of the nation’s leading healthcare providers, and GoHealth Urgent Care, a consumer‑centric, on‑demand care company, have partnered to operate urgent care centers across North Carolina. At Novant Health–GoHealth Urgent Care, we put patients first by providing:

• An effortless and compassionate patient experience
• A welcoming, team‑oriented culture of care
• Seamless integration with leading health systems and the communities we serve

We invite you to be part of our growing team.

We offer a competitive and comprehensive benefits package, including:

• Medical, Dental, and Vision insurance
• 401(k) with employer match
• Employee Assistance Program (EAP) and wellness resources, with a strong emphasis on mental health
• Generous Paid Time Off (PTO)
• Monthly incentive pay based on performance metrics
• Career growth and advancement opportunities

The Medical Assistant supports providers in delivering high‑quality urgent care services. This role assists with patient intake, clinical procedures, front desk operations, and overall patient flow to ensure a safe, efficient, and positive experience for every patient.

• Register patients and collect required paperwork, insurance information, and eligibility verification
• Process co‑pays and schedule appointments
• Coordinate referrals to specialists as directed
• Prepare patients for examination by confirming visit details, obtaining medical history, and documenting information in the medical record
• Measure and record vital signs, including blood pressure, temperature, pulse, height, and weight
• Perform point‑of‑care testing (e.g., flu, strep, urinalysis, EKG, pregnancy testing) and communicate results to providers
• Draw and prepare blood specimens for laboratory analysis
• Prepare and stock exam rooms; monitor supplies and inventory
• Maintain accurate medical records, including scanning and documentation
• Answer phones, manage correspondence, and maintain a welcoming reception area
• Conduct patient follow‑up courtesy calls
• Perform opening and closing duties, including cash handling, end‑of‑day reconciliation, and securing the facility
• Perform daily equipment checks, quality control, calibration, troubleshooting, and submit repair requests as needed
• Adhere to all clinical, safety, and organizational policies
• Perform other duties as assigned

High School Diploma or equivalent — Required

Graduate of a Medical Assisting Program — Preferred

Minimum of 1 year of Medical Assistant experience — Required

Front desk or patient registration experience — Preferred

Basic Life Support (BLS) — Required at time of hire

Must be obtained through the American Red Cross (ARC) or American Heart Association (AHA)

For candidates with less than three (3) years of Medical Assistant experience, one of the following certifications is required:

• CCMA – Certified Clinical Medical Assistant (NHA)
• CMA – Certified Medical Assistant (AAMA or CHP)
• RMA – Registered Medical Assistant (AMT, AAH, or ARMA)
• NCMA – National Certified Medical Assistant (NCCT)
• NRCMA – Nationally Registered Certified Medical Assistant (NAHP)

Experience‑Based Pathway Candidates may qualify in lieu of a certification by meeting both of the following:

• 3+ years of Medical Assistant experience
• 1+ year of experience in a Hospital, Emergency Department, or Urgent Care…