Assertive Community Treatment; ACT) Peer Support Professional

About UsSince 2003, we've been assisting children, families and adults across North Carolina with their behavioral health needs. Carolina Outreach is a group of highly trained behavioral health professionals dedicated to promoting the emotional and physical well-being of our community in a safe and respectful environment.

We provide a comprehensive and integrative array of behavioral health services and supports for people of all ages with varying levels of need utilizing an equitable and inclusive approach.

We focus on helping our clients tap into and develop their inherent strengths with the goal of supporting the highest quality of life possible for all we serve.

About the Role We are seeking a full-time Peer Support Specialist to join our Assertive Community Treatment (ACT) team. In this role, you will provide essential expertise and consultation to promote a culture that respects and integrates each client’s preferences, values, and unique perspectives into their treatment plans. You will support clients in achieving symptom stability, improving their quality of life, and fostering independence within their communities.

Service Coordination:

Collaborate with the ACT team leader to monitor clients’ clinical status and responses to treatment.

Assist in identifying, planning, scheduling, and implementing services tailored to each client’s needs.

Client Advocacy and Support:

Act as an advocate for clients in the community, supporting their access to necessary resources and opportunities.

Assist in the development of transition plans when clients move in or out of services.

Documentation and Compliance:

Maintain accurate records, including treatment notes, goals, and input into person-centered plans.

Ensure adherence to the ACT model, as measured by TMACT standards.

Team

Collaboration:

Provide consultation to the ACT team to promote a person-centered approach to care.

Support a culture of respect and understanding for clients’ points of view and preferences.

Availability:

Be available to respond to clients and co-workers as needed, including 24/7/365 on-call support.

This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be required of employees in this position.

Compensation Competitive hourly pay aligned with your role, experience, and contribution, with opportunities for growth over time.

Compensation: $17.33 - $22.25

Placement within the range is based on licensure level, education, and experience.

What You Can Expect Consistent referral volume and established patient base Administrative and scheduling support

Flexible scheduling options

Supportive clinical and operational leadership

Opportunities to build your preferred clinical focus areas

Streamlined onboarding and credentialing support

Responsibilities

Maintain accurate and timely clinical documentation

Collaborate with care teams as needed

Maintain compliance with all clinical and regulatory standards

Participate in supervision (if applicable based on licensure level)
Qualifications Must be a Certified Peer Support Specialist (CPSS) in North Carolina.

Personal experience with mental health and/or substance use recovery is required, with the ability to share lived experiences as part of client support.

Strong communication and advocacy skills.

Commitment to upholding the principles of the ACT model and person-centered care.

Why Join UsWe are focused on creating a model where clinicians are supported, not overloaded. You’ll have the flexibility to shape your schedule, the support to maintain a steady caseload, and the opportunity to grow within a stable, mission-driven organization.

Beyond the engaging work, you'll also benefit from our competitive benefits package to…