Receptionist, Healthcare

Your Experience Matters

Haywood Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As

Haywood Regional Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Receptionist for Mountain Spine Care, joining our team, you're embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Join our team of healthcare professionals at Mountain Spine Care where we are committed to providing personalized and high-quality healthcare in a friendly and welcoming environment.

• Greets visitors and communicates with patients and providers.
• Coordinates workflow and complies records of office activities.
• Completes all aspects of check-in/check-out process.
• Enters and updates patient demographics and insurance information.
• Collects any copay/coinsurance balances for current visit and any outstanding balance from patients.
• Complete pre-appointment checklists and prepares accordingly.
• Places, answers, and directs phone calls and distributes messages. Including retrieval and distribution of answering service messages.
• Keeps office area neat and tidy.
• Monitors and maintains log of needed office supplies.
• Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
• Monitors and addresses all front office task buckets in a timely manner.
• Schedule referrals for patients to be seen by other physicians/specialists as ordered. Send all records needed and notify patient as needed.
• Completes other tasks, within scope of position, as delegated by the practice leads, supervisors, managers and Market director.

Schedule:
Full-time, Days (Monday-Friday)

We Believe That Investing In Our Employees Is The First Step To Providing Excellent Patient Care. In Addition To Your Base Compensation, This Position Also Offers

• Comprehensive Benefits:
  
  Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
• Financial Protection & PTO:
  
  Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth:
  
  Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being:
  
  Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development:
  
  Ongoing learning and career advancement opportunities.
• Health & Fitness Center Access

• Medical front office experience preferred.
• Knowledge of medical terminology preferred.
• Requires critical thinking skills, decisive judgement and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.

Haywood Regional Medical Center (HRMC) is a 154-bed acute hospital and includes 11 multi-specialty clinics that have been offering exceptional care to the Haywood County community for over 97 years. The campus, located in Clyde, is also home to the 54,000 square foot…