Housekeeping Associate

Spacious Skies Campgrounds is a fast-growing collection of campgrounds across the eastern United States, welcoming RVers, tent campers, cabin guests, and glampers from all walks of life. Since 2021, we’ve been redefining outdoor hospitality — earning recognition in Travel + Leisure, Women’s Day, MSN, Southern Living, and industry publications such as Woodall’s and RV Business.

We are passionate outdoor enthusiasts who believe camping is for everyone. Our partnerships with Black Folks Camp Too, LGBT Outdoors, Girl Camper, RVShare, and Latino Outdoors reflect our mission to create inclusive and welcoming experiences in the great outdoors.

If you take pride in creating clean, organized, guest-ready spaces and thrive in a fast-paced, people-first environment, we’d love to welcome you to the team!

As a Housekeeping Associate at Spacious Skies Campgrounds
, you are responsible for maintaining the cleanliness, organization, and overall presentation of our campground facilities, lodging, and camp store — while also assisting with guest service and front desk support when needed.

This is not just a cleaning position. It is a highly visible, guest-facing role that works closely with the General Manager, Maintenance, Grounds, Front Desk Crew, and other team members to ensure every guest enjoys a seamless and memorable stay.

You are one of the faces of the campground — a trusted team member who helps set the tone for guest satisfaction. This role requires strong organization, attention to detail, excellent communication skills, and a positive, can‑do attitude.

Spacious Skies benefits from operating as a collective. While this position is based at one specific campground, opportunities may arise to participate in brand-wide initiatives or assist at sister properties. In some cases, this may include temporary travel to support operations at another campground.

• Handle daily, weekly, and monthly cleaning and stocking duties as requested by management
• Clean and tidy accommodations, bathhouses, camp store, and common areas to company standards within designated time frames
• Ensure housekeeping projects do not interfere with guests’ enjoyment of facilities and amenities
• Maintain office equipment and supplies in good working condition
• Assist the General Manager with monthly cleaning supply ordering and inventory management
• Keep storage and housekeeping areas organized, stocked, and guest‑ready

• Maintain a high level of customer satisfaction and resolve issues or concerns effectively
• Handle guest inquiries, requests, and complaints promptly and professionally
• Assist with front desk operations as needed, including check‑ins and check‑outs
• Maintain strong communication with front desk, maintenance, and grounds teams to ensure a smooth guest experience
• Provide guidance and support to team members to foster a positive work environment
• Address issues in a timely and solutions‑oriented fashion

• Strong organizational skills and meticulous attention to detail
• Excellent prioritization and time management abilities
• 1+ years of experience in customer service, hospitality, or a related field preferred
• Proven ability to provide exceptional guest service
• Strong leadership and interpersonal communication skills
• Proficiency in campground management software and Microsoft Office (preferred)
• Ability to thrive in a fast‑paced, multi‑stimuli, guest‑focused environment
• Ability to manage multiple projects, assignments, and responsibilities simultaneously
• Motivated by friendly and/or healthy competition
• Weekend, holiday, and varied shift availability required
• Knowledge of local attractions and outdoor activities is a plus
• Valid driver’s license and reliable transportation required
• Ability to lift 50 pounds
• Bilingual in Spanish or French is a major plus

• High school diploma or equivalent required
• 1+ years of customer service experience preferred
• Strong customer service attitude and professional demeanor

This is a hybrid role that may work at the front desk when needed. The Housekeeping Associate is primarily responsible…