General Manager - Bali Hai Atlantic NC

We are seeking an experienced and dynamic General Manager to lead the opening and ongoing success of Bali Hai, a new 43‑room boutique hotel set to debut in 2026 in beautiful Atlantic Beach, North Carolina. This is a unique opportunity to shape the guest experience, build a high‑performing team, and establish Bali Hai as a premier coastal destination from the ground up.

The General Manager's primary purpose is to assure all actions are coordinated to exceed Guest expectations while achieving revenue objectives and satisfying financial covenants and contractual obligations. The single indicator of a General Manager's success is continued growth, achieved through effective marketing, sales, Guest Relations, and operational quality.

• Oversee a complete professional team to provide services and support for all aspects of the hotel, including front office, housekeeping, maintenance, food & beverage, concierge, finance, and human resources. Adapt and grow as the resort develops.
• Oversee the relationship with on‑site vendors and local partner vendors.
• Provide new revenue potential opportunities to maintain a positive cash flow position.
• Secure and maintain active, positive involvement from the Managing Principals by sharing the vision for the Resort and the means to achieve it, gaining their support to build a culture of Guest focus, quality, and service.
• Keep the Managing Principals regularly informed about the state of the Resort through well‑organized, documented, and effective meetings.
• Follow established financial plans and revenue guidelines in all areas.
• Set resort goals, both qualitative and quantitative. Develop business and financial plans for the Resort. Monitor Resort performance according to plan on a daily/weekly basis and take appropriate actions as needed to assure expected revenues are realized from each operating area in the Resort. Work with department heads to develop and implement actions to ensure Resort performance from each operating area to plan.
• Ensure all expense control systems are in place with close monitoring of all department expenses, including revenue to payroll ratio. Ensure appropriate forecasting systems are utilized.
• Maintain exceptional facilities by creating a quality environment through staffing, programming, service operations, and maintenance.
• Work with the VP of Sales to ensure quality of course, maintaining budget and compliance with company standards, as well as environmental regulation compliance.
• Ensure the Resort is not placed in a position of liability by acts of negligence or poor management decisions.
• Manage and set the expectations that Department Heads will identify and develop employee development plans in all departments for career advancement using performance review systems, cross‑training, and goal setting.
• Coordinate the People Strategy needs from each Resort operating area into an organized, well‑defined human resources plan which identifies recruiting and placement targets, specific actions to address developmental needs, recognition, and training objectives.
• Recruit, select, develop, and continually evaluate a qualified staff of Department Heads to understand the relationships between value, while achieving departmental revenue objectives and net margins.
• Create a motivated work environment, centered upon teamwork and mutual respect that focuses on Member and Employee Partner Satisfaction, while exceeding the Resort's revenue objectives.
• Perform a multitude of different functions as needed, helping others when the occasion arises.
• Adhere to all company, Resort, and department written mandatory standards of operation, policies and procedures, manuals, memos, oral instructions, etc.
• Conduct oneself as a representative of the Resort's management team, visibly supporting and implementing policy and demonstrating high standards of ethics and integrity with Guests, peers, and employees.
• Maintain good conduct and safe working habits while in all areas and assure that others are acting safely. Audit assets, maintenance procedures, and safety practices in each Resort operating area through the staff of…