Hospitality Intern

Overview

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business. The Hospitality internship is designed for students enrolled in a Hospitality and Tourism Management degree or similar program seeking first‑hand experience working at a luxury hospitality resort.

The program offers real‑world experience by rotating through each area of service for four weeks and the opportunity to attend staff and management meetings. Through the internship, participants will gain first‑hand experience in the three most common areas of hospitality:
Guest Services, Food and Beverage, and Housekeeping.

In this rotation, the intern will primarily work as a Guest Services Agent to gain an understanding of the lodging front‑of‑house operations in a luxury hotel. The focus is on assisting guests with luggage, property orientations, valet, and other requests as needed. The intern will also have the opportunity to shadow at the front desk and with a lodging manager to better understand all of the lodging front‑of‑house functions.

The position focuses on front‑of‑house fine dining in the dining room at the inn and lasts one month of the three‑month internship. The intern will perform food runner duties: presenting, carrying, and running food, as well as clearing plates by restaurant standards. They will receive on‑the‑job training and shadowing opportunities with the host team, attend beverage classes, and shadow a dining manager.

The intern will assist housemen and housekeepers in their daily duties to gain an understanding of lodging back‑of‑house operations in a luxury hotel. The focus is on maintaining cleanliness of common areas and guest rooms and operating the laundry for the resort. The intern will also shadow a housekeeping supervisor or manager to learn coordination and inspections required to keep the department running efficiently.

• Candidates must be enrolled and actively working toward a Hospitality and Tourism Management degree or similar program.
• Applicants must be willing and able to commit to the entire period from May through August and work no less than 35 to 40 hours per week.
• Must comply with all company policies and procedures and have regular and consistent attendance.
• Must be able to work well with other team members and managers, and interact with guests.

• Language skills:
  Must communicate effectively with guests, managers, and team members.
• Mathematical skills:
  Basic knowledge and understanding of math.
• Reasoning ability:
  Make decisions based on job knowledge and company goals.

• Required to be on feet all day and perform very physical work, constantly moving.
• Must be able to get on hands and knees to scrub floors.
• Must be able to work around cleaning supplies/chemicals.
• Must be able to lift up to 50 lbs.
• Must be able to safely operate a company vehicle or golf cart.

Work is mainly done indoors but may require going outdoors in all weather conditions. Interns will move from room‑to‑room while cleaning.

High Hampton, listed on the National Register of Historic Places, has inspired residents and guests to connect with nature and each other for 96 years. Amenities include a scenic mountain golf course, tennis courts, hiking trails, a private lake, and high‑country cuisine. The intern’s benefits include travel perks, property benefits, tuition reimbursement, paid time off with additional paid holidays, health insurance and flexible spending accounts, 401k match with profit share, and training and education.

High Hampton is an Equal Opportunity Employer.