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Guest Service Specialist — Front Desk & Night Support

Job in Kirkwood, Guilford County, North Carolina, USA
Listing for: HOME2 SUITES - FAYETTEVILLE
Full Time position
Listed on 2026-08-08
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32000 - 52000 USD Yearly USD 32000.00 52000.00 YEAR
Job Description & How to Apply Below
Location: Kirkwood

HOME2 SUITES - FAYETTEVILLE is seeking a proactive Guest Service professional to manage front desk operations and act as Manager on Duty during late hours. You will respond to guest requests promptly, balance transactions, and promote hotel services to increase revenue while maintaining excellent guest relations.

Role requires strong communication, cash handling, and PMS familiarity. This position emphasizes attention to safety, teamwork, and a hospitable attitude even during overnight shifts.

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