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Guest Experience Supervisor - Front Desk Leader
Job in
Highlands, Macon County, North Carolina, 28741, USA
Listed on 2026-08-11
Listing for:
200main
Full Time
position Listed on 2026-08-11
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
Old Edwards Hospitality Group is seeking a Front Desk Supervisor to oversee all front office operations at Highlands, NC. You will coach agents and bell staff, ensure high guest service standards, and maintain smooth daily workflows across checklists, payroll, and property systems.
The role emphasizes confidentiality, effective problem resolution, and proactive involvement in daily operations to prevent escalations and improve guest satisfaction.
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