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Front Desk Lead — Guest Experience Leader
Job in
Fisher Park, Guilford County, North Carolina, USA
Listed on 2026-08-20
Listing for:
Hyatt Place - Downtown Greensboro
Full Time
position Listed on 2026-08-20
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
The Carroll Companies in Greensboro, NC, is seeking a Front Desk Lead to oversee daily front desk operations and deliver exceptional guest service. This role acts as a point of contact for guest concerns, supports staff training, and helps maintain efficient hotel operations.
Key duties include supervising front desk staff, handling check-ins/outs, managing reservations, and ensuring compliance with brand standards.
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