Hybrid Outside Sales Manager - The Greystone

Hybrid Outside Sales Manager

The Greystone Inn, a charming getaway nestled in the heart of Lake Toxaway, NC, is actively searching for a personable, articulate, customer-focused and results-driven Hybrid Outside Sales Manager to lead all sales, group, and catering efforts for our boutique hotel.

The Greystone Inn, managed by Hay Creek Hotels, is a historic lakeside resort located in the scenic Blue Ridge Mountains of North Carolina. Known for its exceptional hospitality, natural beauty, and personalized guest service, the inn offers a unique work environment where you will gain valuable hospitality experience while enjoying the outdoors and the charm of a small mountain community.

• Develop and execute comprehensive sales strategies to drive group, and catering revenue while maintaining brand standards and service excellence.
• Achieve and exceed budgeted room, catering, and total revenue goals.
• Collaborate with the GM and revenue management on forecasting, pace, and strategy.

• Lead all group and catering sales efforts, including weddings, social events, corporate meetings, and buyouts.
• Oversee proposal development, contract negotiation, group resumes, BEO's, and event conversion.
• Partner closely with Operations and Culinary teams to ensure seamless execution and guest satisfaction.
• Coordinate and lead site visits with potential clients.
• Establishes strong relationships with the surrounding community and clientele through regular calls, visits, emails, etc. Screen all calls and inquiries of the sales office.
• Timely responds to guest feedback and communicates feedback with other department managers as necessary.

• Minimum 3-5 years of sales experience in hotels, preferably boutique or lifestyle properties.
• Must live within 60 minutes of the property.
• Proven success driving group, catering, and total revenue.
• The ideal candidate is both strategic and hands‑on, with a strong background in relationship‑based selling, creative market positioning, and collaborative leadership.
• Strong negotiation, presentation, and interpersonal skills.
• Experience working closely with revenue management and operations teams.
• Highly organized, detail‑oriented, and able to thrive in a fast‑paced environment.
• Flexible schedule, including evenings and weekends as business demands.

Hay Creek offers an extensive benefit and incentive package, including;

• Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness.
• Competitive salary and incentive/bonus plan
• Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave.
• Standard Annual Performance/Salary Reviews
• Merit and Cost of Living Adjustments
• Complimentary Meals Daily
• Free Parking
• Employee and Friends & Family Lodging Discounts as low as forty‑nine dollars per night at all HCH Properties.
• Discounts at specific property partners (NEIRA, Historic Hotels of America).
• 50% Discount when Dining at any HCH Property.
• Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.).
• Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities.
• Supportive, open-door policy work environment.
• Work Culture that is fun, energetic and motivating.
• Employee Recognition Program - 'Delight and Surprise Dollars'
• Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.

Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world‑class cuisine, cutting‑edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day.

These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and…