Human Resources & Leave Administration Specialist
Job in
Shallotte, Brunswick County, North Carolina, 28459, USA
Listed on 2026-10-05
Listing for:
FOCUS Broadband
Full Time
position Listed on 2026-10-05
Job specializations:
-
HR/Recruitment
HR Generalist / Talent Management, Regulatory Compliance Specialist, HRIS Specialist
Job Description & How to Apply Below
Description
The Human Resources Benefits & Leave Administration Specialist supports core HR functions, with primary responsibility for benefits and leave administration including open enrollment, processing benefits changes, navigating FMLA, etc. The role also assists with payroll changes, talent acquisition, wellness and company events, compliance, HRIS administration, and other HR operations. Working with team members, retirees, managers, and leadership, the HR Generalist provides accurate, timely, and confidential support while managing multiple priorities in alignment with company policies and mission.
Requirements
Essential Functions:Benefits Administration
- Administers team member benefit programs, including medical, dental, vision, life insurance, disability, retirement, and voluntary benefits.
- Serves as a primary benefits resource for team members, retirees, and eligible dependents.
- Processes benefit elections and qualifying life event changes, including reviewing documentation and meeting applicable enrollment deadlines.
- Maintains accurate benefit records within the benefits administration system and other HR systems, including elections, dependents, and supporting documentation.
- Partners with the benefits broker, vendors, and carriers to resolve escalated eligibility, enrollment, coverage, claims, and billing issues.
- Supports benefits compliance and plan administration, including wrap-plan documentation, Form 5500 preparation and filing, Form 1094 and 1095 preparation and filing, required notices, audits, reporting, and related records.
- Reviews monthly benefit invoices, researches discrepancies, coordinates corrections, and submits approved invoices for processing.
- Assists with open enrollment preparation and system setup/review, including plans, rates, eligibility rules, workflows, and team member-facing content.
- Prepares and reviews open enrollment materials, including benefit guides, plan summaries, presentations, instructions, and communications.
- Coordinates open enrollment meetings and follows up on questions, enrollment issues, and incomplete elections.
- Coordinates wellness programs and events to support employee health and wellbeing and complement the company’s benefits offerings.
- Coordinates the leave process, including forms, required documentation, benefit considerations, available resources, and next steps.
- Maintains regular communication with team members during leave to monitor status, obtain documentation, provide updates, and support a timely return to work.
- Keeps managers appropriately informed of leave status, anticipated duration, work restrictions, and return-to-work planning while protecting confidential information.
- Maintains accurate and confidential leave records, including leave usage tracking, requests, notices, certifications, approvals, correspondence, deadlines, and return-to-work documentation.
- Coordinates leave-related matters with payroll, including paid and unpaid time, benefit deductions, disability payments, and return dates.
- Reviews return-to-work documentation for completeness, identifies restrictions or follow-up needs, and coordinates next steps with the team member, manager, and HR leadership.
- Supports return-to-work planning, including anticipated return dates, reviewing appropriate documentation, possible workplace restrictions, communication with appropriate team members, transitional needs, and available support.
- Supports the ADA interactive process by coordinating documentation and communications, tracking accommodation requests, and maintaining appropriate records.
- Maintains current knowledge of leave laws, company policies, required notices, documentation standards, and internal procedures.
- Supports…
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