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Managed Wi‑Fi Outage Response Specialist
Job in
Lowes Grove, Durham County, North Carolina, USA
Listed on 2026-02-13
Listing for:
Spectrum
Full Time
position Listed on 2026-02-13
Job specializations:
-
IT/Tech
Systems Engineer, Telecoms Engineering
Job Description & How to Apply Below
A leading telecommunications company is looking for a Community Solutions Central Operations Specialist I to monitor Managed Wi-Fi networks and resolve network outages. This role involves triaging alarms, supporting field technicians, and managing multiple trouble tickets. Candidates should have a two-year degree in telecommunications or IT, along with at least 2 years of experience in a 24x7 Operations Center. Strong problem-solving skills and the ability to communicate effectively with customers are essential.
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