ERP Business Analyst - Production​/Manufacturing and Demand Forecasting

Get to know East Penn!

East Penn is a stable, essential employer, and has been voted one of the Best Places to Work in PA for 20 years!

At East Penn, our employees are our culture; our employees will always be the heart of the company. We are a private, family-owned enterprise committed to cultivating an atmosphere that honors the contributions of everyone. We want our employees to have long-term careers, and many do. More than 38% of our workforce has over a decade of service. Our open-door management policy, comprehensive benefits package, employee appreciation and recognition events, and career advancement opportunities are just some of the ways we show our employees how incredibly valued they are.

Our hiring process may use artificial intelligence (AI) tools to help in the initial review of applications by identifying candidates whose qualifications best match job requirements. These tools do not make hiring decisions. All final hiring decisions regarding interviews and employment are made by our employee recruiting and hiring teams.

East Penn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EOE/VEVRAA

The ERP Business Analyst serves as the primary liaison between business stakeholders and ERP delivery teams, specializing in Production/Manufacturing and Demand Forecasting
. This role bridges business needs and ERP system capabilities, translating complex requirements into scalable, value‑driven solutions. The analyst plays a key role in East Penn’s SAP S/4

HANA implementations, enhancements, and ongoing optimization, ensuring alignment with manufacturing processes, planning standards, and strategic objectives. A strong background in production operations, manufacturing workflows, and demand forecasting is essential to understanding capacity constraints, material flows, planning cycles, and end‑to‑end supply chain processes.

Business Analysis & Process Design

• Partner with business leaders, business process leads and subject matter experts within the assigned domain to understand solution objectives, challenges, and regulatory/operational constraints.
• Elicit, analyze and document business requirements using interviews, workshops, and process reviews.
• Develop current state and future state, user stories, process maps, functional requirements, and business rules.
• Identify opportunities to standardize, streamline, and optimize production, planning, and manufacturing workflows using ERP best practices in a regulated environment.
• Use data assets to compile information for analysis when approaching business challenges, including demand variability, capacity planning, and production scheduling.

ERP & SAP Functional Expertise

• Serve as an ERP functional expert for the Production/Manufacturing and Demand Forecasting domain, with strong working knowledge of SAP S/4
  
  HANA modules such as PP, PP/DS, MM, and IBP.
• Translate business requirements into detailed functional specifications for SAP configuration, enhancements, data mapping and integrations.
• Collaborate with SAP configuration, development, integration, OCM and data teams to design end‑to‑end solutions.
• Advise stakeholders on SAP capabilities, limitations, design alternatives, and impacts to upstream, downstream and cross stream processes.

Project Delivery & Implementation Support

• Serve as a functional advisor on designs for East Penn’s initial SAP S4H implementation.
• Support ERP initiatives across the full lifecycle: planning, design, build, test, training and deployment.
• Lead or support system integration testing (SIT) and user acceptance testing (UAT), including test case development, execution, and defect resolution.
• Participate in cutover planning, data validation, and go‑live activities to ensure business readiness.
• Provide functional support during hypercare and transition to steady‑state operations.

Stakeholder Engagement & Change Enablement

• Act as a trusted advisor to business process owners and leadership.
• Communicate requirements, design…