Processing Assistant III WIC

Job Description

The IT Manager supports the company’s goals by providing, supporting and maintaining optimal LAN/WAN uptimes to our employees and customers 24×7. (Position is both Network Admin and System Admin). This person will be the sole Network Administrator and will have a variety of responsibilities.

• Administering and supporting all network related devices: telephone equipment, firewalls, switches, routers, load balancers, OS patch management and any updates or upgrades on such equipment.
• Responsible for data center maintenance.
• Monitor and benchmark system performance related to websites, applications, and databases (checking and archiving logs, creating and providing performance reports).
• Creation, maintenance and testing of PC workstations and server baselines, maintenance of DNS, DHCP, SMTP, VPN administration, MS Exchange and other applications necessary for company operations.
• Works with third‑party vendors to deploy hardware, software and operation strategies that meet best practices and participates in vendor recommendation reviews.
• Automate administrative tasks using scripts and utilities.
• Participate in on‑call duties for off‑hour administration as needed to support a 24×7 company operation.
• Participate in IT department planning to ensure successful implementation of networking projects.

• B.A. in CIS, MIS or related field (exceptional work experience substituted for education).
• Minimum of 2–5 years of work experience with information system technologies and knowledge of technical support requirements in an enterprise‑wide LAN/WAN environment.
• Direct, hands‑on experience with Microsoft‑based technology products.
• Experience with Cisco technology is a plus.

• Candidate will work effectively in both independent and team situations.
• Strong communication skills.
• Work well in a high‑pressure setting.
• Must be able to multi‑task.

Competing salary, bonus potential for consistent performers, comprehensive benefit package including health insurance, personal leave, and a 401(k) plan.

NEOGOV is an equal opportunity employer.