Operations Data Analyst, North American Disaster Relief

Operations Data Analyst, North American Disaster Relief

Location:

North Wilkesboro, NC, United States
Job
Date Posted:
Jun 1, 2026

Get Involved!

Samaritan's Purse is seeking an Operations Data Analyst to join our team in North Wilkesboro, NC
. You can be a part of a highly professional North American Disaster Relief team. In this role, you will maintain information systems that allow the department to build and maintain situational awareness and understanding of forecasts, emerging incidents, ongoing operations, and available resources. The Analyst will maintain the Operations Centers information‑related systems and processes, and synchronize them with systems used by each of the Department’s functions.

This position plays a key role in ensuring effective communication and operational coordination, both during disasters and steady‑state (non‑disaster) operations. Come and use your gifts daily to advance the Gospel!

A day in the life of an Operations Data Analyst:

At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff and volunteers who serve around the globe.

In the role of Operations Data Analyst
, you will have the opportunity to:

• Maintain your personal relationship with Jesus Christ and be an effective witness for Him.
• Support the development, maintenance, and continuous improvement of the ministrys situational awareness through the integration, analysis, and visualization of data from multiple internal and external sources.
• Collaborate with Operations Center leadership, North American Disaster Relief (NADR) stakeholders, the NADR Technology & Data Systems team, and the Samaritans Purse Information Technology department to identify, prioritize, and implement technology and data initiatives that support disaster response operations and situational awareness.
• Support the Operations Center and other teams and/or systems through the development and maintenance of reports, dashboards, views, and processes related to response operations, volunteer coordination, beneficiary tracking, and partner engagement.
• Identify opportunities to enhance department systems, reporting processes, and data workflows; work with stakeholders and the Information Technology department to implement effective solutions.
• Retrieve, transform, and manage data through application programming interfaces (APIs) and extract, transform, and load (ETL) tools to ensure timely, accurate, and actionable information for operational decision‑making.
• Provide technical and customer support (to staff and volunteers) for Operations Center systems and tools, including troubleshooting, system administration support, and user guidance for both custom‑built and third‑party applications.
• Develop and maintain documentation, standard operating procedures (SOPs), and training materials for staff and volunteers related to systems, dashboards, and data processes, and provide training as needed.
• Provide on‑call support for Operations Center technology and data needs, including after‑hours and weekend support to disaster response activities.
• Stay current on emerging trends, technologies, tools, applications, and analytics relevant to disaster response, situational awareness, and nonprofit operations.
• Bachelors degree in Information Technology, Information Systems, Data Analytics, Computer Science, GIS, or closely related discipline and 2+ years related experience and/or training; or equivalent combination of education and experience.
• Experience with business intelligence and data visualization tools such as Tableau, Power BI, ArcGIS Dashboards, or similar platforms.
• Familiarity with relational databases, data integration methods (APIs), and Extract, Transform & Load (ETL) processes.
• Experience supporting or developing dashboards, reports, and data workflows in operational or fast‑paced environments.
• Ability to recognize problems, collect and evaluate data, determine solutions, and make logical and actionable recommendations.
• Strong analytical, organizational, and strategic thinking skills, with attention to detail and data accuracy.
• Ability to effectively present information and respond to questions from staff, leadership, and external stakeholders.
• Familiarity with emergency management, disaster response operations, and Incident Command System (ICS) concepts (preferred).
• Experience with geospatial tools (e.g., ArcGIS) (preferred).
• Experience with automation tools, scripting (e.g., Python), or workflow optimization (preferred).
• Twelve credit hours of college‑level Biblical Studies preferred, not required.

Job Location: North Wilkesboro, NC

Type: Full‑time

Language Requirement: Fluency in English

• Flexible Spending Account (FSA)
• Long‑term and Short‑term disability insurance
• Paid Family Medical Leave
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays
• 12 vacation/personal days