IT Business Partner, eMobility Operations

Job Description

This position will serve as the primary IT partner for local eMobility leadership while supporting network infrastructure, production hardware, shop‑floor technology, endpoint services, cybersecurity coordination, and business continuity. The role will work closely with Siemens eMobility / Heliox business stakeholders, the global eMobility IT organization, US Smart Infrastructure IT, Siemens IT providers, vendors, and managed service partners.

• Serving as the primary IT point of contact for Siemens eMobility / Heliox leadership at the Knightdale facility and Atlanta headquarters.
• Partnering with business leaders to understand priorities, manage IT demand, and align local needs with Siemens IT standards.
• Developing short-, mid-, and long‑term IT roadmaps for site growth, production readiness, digitalization, infrastructure, cybersecurity, and business continuity.
• Supporting IT budget planning, forecasting, cost transparency, service consumption tracking, and cost optimization.
• Managing IT projects and demands from intake through execution, including scoping, requirements, prioritization, provider coordination, and status communication.
• Translating technical topics into clear business language for operational and leadership stakeholders.
• Coordinating with global eMobility IT, US Smart Infrastructure IT, cybersecurity, infrastructure, workplace services, application teams, vendors, and MSPs.
• Providing onsite IT/OT support for office, engineering, warehouse, production, test, service, and shop‑floor environments.
• Supporting network infrastructure across Knightdale and Atlanta, including connectivity, switching, routing, wireless, VPN, firewalls, and escalation to network providers.
• Supporting production hardware and shop‑floor devices, including industrial PCs, manufacturing workstations, scanners, label printers, shared workstations, displays, and other operations‑critical endpoints.
• Supporting local infrastructure such as file shares, servers, application dependencies, hybrid cloud components, and site‑specific systems as needed.
• Maintaining accurate documentation for assets, infrastructure, support processes, escalation paths, and site operating procedures.
• Supporting cybersecurity, vulnerability remediation, access governance, patch compliance, audit readiness, and incident escalation.
• Participating in planned maintenance, incident response, and occasional non‑standard‑hours support when business needs require.

Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.