Data Center Infrastructure Delivery Manager, DCC Communities

Data Center Infrastructure Delivery Manager, DCC Communities

Amazon Web Services (AWS) is a fast paced technology company and a leader in the world of data centers, and we are looking for an Infrastructure Delivery Manager to join our expanding Infrastructure Operations team for a new region build in Hamlet, NC. We are currently looking for a candidate with experience in people management, a robust technical understanding, and the drive and vision to take AWS Data Center Operations to the next level.

The successful candidate for this role will create sustainable processes and standards, and drive automation opportunities to reduce delivery cycle times and improve quality without impacting network availability.

• Prioritize and assign tasks to data center technicians and operators
• Manage inbound hardware installation from receiving through deployment stages
• Manage the installation of cabling infrastructure in a data center environment
• Guide, train and educate staff on best practices related to all service owner issues
• Manage tasks and deliverables across small to large-size projects
• Recommend, document, and oversee policies and procedures to meet industry best practices and required SLAs
• Provide weekly reporting to the data center managers
• Coordinate team resources to support project and delivery needs, including emergency projects, change management, maintenance window support, and potential off‑hours and on‑call needs
• Recruit and train data technicians to ensure appropriate staffing levels
• Host weekly staff meetings
• Drive compliance to Amazon performance management requirements

This role requires managers to conduct daily in‑person safety inspections, meetings, and operational tasks across Carolina data center locations. Attendance in person at regional manager staff meetings at data center locations outside of Hamlet, NC may be required at times.

• 2+ years of experience in a data center technology role
• 2+ years of experience in a management or team lead function
• A+ or CND (Certified Network Defender) or Network+ or Security+

• Knowledge of networking infrastructure topology
• Experience using data and metrics to determine and drive improvements
• 3+ years of networking experience (DNS, DHCP, SSL, OSI Model, TCP/IP)
• 3+ years of knowledge of network cabling, optic types, and test equipment

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.

The base salary range for this position is 78,400. USD annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage), 401(k) matching, paid time off, and parental leave.