Learning Technologist

Position Summary

Learning Technologist – The primary location of this position is in Cullowhee, NC. This position is designated as being exempt from the State of North Carolina Human Resources Act (EHRA).

The Learning Technologist serves as a key resource supporting teaching and learning through the effective use of instructional technologies. This position consults with faculty and staff to design engaging, accessible courses and integrate learning technologies within and beyond the learning management system (LMS). The role provides advanced support, training, and troubleshooting for the LMS and related technologies; partners with the IT Help Desk to manage escalated issues;

and supports core LMS administration. In addition, the Learning Technologist promotes digital accessibility by evaluating course materials against established standards (e.g., WCAG), advising on improvements, and delivering training on remediation strategies. Operating with a strong customer‑service focus and independent judgment, the position collaborates with faculty and technical partners to develop effective, discipline‑appropriate solutions that enhance instruction in an evolving technology environment.

• Ability to design or support technology‑enhanced courses
• Strong analytical and problem‑solving skills, including identifying root causes and implementing effective solutions
• Ability to communicate technical information clearly and effectively to audiences with varying levels of technical expertise
• Ability to manage multiple priorities, establish deadlines, and work independently with minimal supervision
• Ability to work collaboratively in a fast‑paced, team‑based environment with changing priorities
• Strong customer service orientation
• Attention to detail in documentation, configuration, testing, and review of instructional technology solutions
• Demonstrated initiative and commitment to continuous learning, including evaluation and application of emerging technologies in teaching and learning

• Legally authorized to work in the United States and will not require immigration sponsorship or support
• Bachelor’s degree
• Three (3) years of progressively responsible experience supporting the use of instructional technologies in higher education or a comparable environment
• Demonstrated experience supporting learning management systems (LMS) and related instructional technologies
• Demonstrated ability to support technology use in blended and/or online learning environments
• Demonstrated experience supporting digital accessibility
• All degrees received from appropriately accredited institutions

• Master’s or advanced degree
• Experience with Canvas LMS
• Experience creating digital learning tools
• Experience developing web‑based learning materials
• Experience with project planning, management, and reporting
• Experience supporting a variety of instructional technologies across multiple platforms and devices
• Excellent verbal, written and presentation skills

Permanent Full‑Time; 40 hours per week; 12 months per year.

Employees receive a comprehensive benefits package including dental, vision, and health insurance plans (eligible beginning the first of the month following hire), a retirement plan with employer contributions, optional disability plans, tuition waivers for up to three courses per academic year, free group exercise classes, a discounted campus recreation membership, free vaccine and booster shots, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave per year, paid parental leave after 12 months of continuous service, and a range of training and development programs, certifications, workshops, and conferences (many offered free of charge).

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, political affiliation, National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina.

Persons with disabilities requiring accommodations in the application and interview process please call  or email .