Systems Administrator I

Job Summary

Agency Dept of Health and Human Services Division SEC OFFICE - INFO TECH Job Classification Title Systems Administrator I (NS) Position Number  Grade DT08

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

The Systems Administrator I position provides technical and administrative support for server infrastructure at Central Regional Hospital. This role is responsible for securing, monitoring, maintaining, and troubleshooting physical and virtual servers, storage area networks, and enterprise applications in a healthcare environment. The Systems Administrator ensures compliance with state IT security policies and facilitates system upgrades, backups, and performance tuning with minimal service disruption.

Work involves high-level planning, design, and implementation of server systems and virtualization platforms. The position requires collaboration with internal teams to support mission-critical systems and ensure operational continuity.

• Administer and maintain physical and virtual servers.
• Design, deploy, and manage VMware environments using vSphere, ESXi, vCenter, and related tools.
• Perform server hardware setup, firmware upgrades, and operating system patching and troubleshooting.
• Manage Active Directory, NTFS permissions, DNS, DHCP, and FTP services across multiple domains.
• Monitor server performance, conduct capacity planning, and implement performance tuning measures.
• Administer data backup and recovery solutions using Veeam for both physical and virtual environments.
• Identify and remediate system vulnerabilities to ensure compliance with DIT State Security policies.
• Provide user account management and support, including NCID, guest access, and print server administration.
• Coordinate and test software upgrades and migrations to minimize impact on clinical and administrative systems.
• Support LAN operations and collaborate with IT teams to maintain secure and efficient networked systems.

Salary Grade Range: $75,818.00 - $Recruitment Range: $75,818.00-$88,902.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.

The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required.

• Demonstrated experience managing enterprise VMware environments, including vSphere, ESXi, vCenter, and vSphere Update Manager, with expert‑level proficiency in virtual machine deployment, migration, and high availability configurations.
• Proven track record of administering Windows and Linux server operating systems in a hybrid physical and virtual infrastructure, including patching, performance tuning, and troubleshooting across multiple server generations.
• Hands‑on experience configuring and maintaining Storage Area Networks (SANs) and iSCSI networking solutions in a healthcare or similarly complex environment, with measurable outcomes in uptime and data integrity.
• Advanced proficiency in Active Directory administration, including user and group management, Group Policy configuration, and integration with enterprise applications and services.
• Documented success implementing secure server environments in compliance with state or federal IT security standards, including vulnerability remediation, system hardening, and audit preparation.

This posting will close at 11:59P.M.The Night Beforethe End Date.

This Position is Mandatoryand Must Reportor Stay Over during adverseweatherevents.

• Ability to work (standing or sitting) at a computer console for long periods of time.
• Ability to work in anMDF, IDForvarious locations whereITequipment is housed across multiple locations.
• Exertup to50pounds of forceoccasionaly,and/or up to20pounds of force frequently,and/or up to10pounds of force constantly tomove objects.

The Division of State‑Operated Healthcare Facilities oversees and manages
13 state‑operatedhealthcarefacilities that treat adults and children with mentalillness, developmental disabilities, substanceusedisorders, and neuro‑medical needs. In collaboration withour partners,we provideasystemofhigh‑quality, integrated caretoindividuals whosecomplex behavioralandmedicaltreatmentneedsexceedthesupportsorlevelofcareavailableinthecommunity.

Central Regional Hospital  (CRH) isthelargest ofthethreestatepsychiatrichospitals. AtCRH,exceptional caremeetscompassionate…