Computer Audit Technician

AboutPlanITROI

Since 2001, PlanITROI has been a global leader in Reverse Logistics, IT Asset Disposition, Asset Recovery, Repair, Refurbishment, and Lifecycle Services for OEMs, retailers, enterprises, educational institutions, and businesses of all sizes.

Today, we are building something bigger: the world's greatest Repair and Refurbishment company forITAD and Lifecycle Services. At the heart of that mission is our Center of Excellence in Youngsville, North Carolina, where returned, retired, and idle IT devices are transformed into high-quality, re-certified, affordable technology solutions. The work we do gives computers, laptops, tablets, and other devices a second life and gives businesses, students, families, and communities greater access to the technology they need.

Our clients trust us to protect their data, recover value from their retired assets, meet the highest standards of compliance, and support the circular economy. But our mission goes beyond processing equipment. We are building a future-ready operation powered by quality, accountability, innovation, automation, training, and people who take pride in doing meaningful work.

At PlanITROI, a retired device is not the end of the story. It can become someone's opportunity.

We are looking for teammates who want to be part of building that future!

PlanITROI is seeking talented Computer Audit Technicians to join our dynamic Production Department. In this role, you will be responsible for wiping, testing, imaging, and configuring a variety of computer equipment, ensuring all units meet our high standards. You will use diagnostic tools to identify and address defects, ordering parts when necessary. This position requires hands‑on work with laptops, desktops, tablets, cell phones, and both Apple and Microsoft products.

• Perform thorough wiping, testing, imaging, and reconfiguration of IT equipment to meet specified standards.
• Use diagnostic software to identify defective equipment and order parts if cost‑effective for repair.
• Upgrade, configure, and test computer hardware and peripherals.
• Collaborate with the Production Team to drive project completion and ensure smooth operations.
• Accurately record configuration details, audit results, and cosmetic information in the production database.
• Assist in establishing and implementing standards and policies to enhance efficiency and reduce costs.
• Ensure proper placement of inventory both physically and within the system.
• Contribute to the organization and upkeep of the technical facility.
• Perform other tasks as assigned to support the team and company goals.

• Relevant education or training in computer auditing/QC preferred; A+ certification is a plus.
• Proficiency in computer hardware and software, including BIOS configuration and upgrade utilities.
• Strong ability to diagnose and troubleshoot various IT issues.
• Experience in configuring, maintaining, and upgrading PC workstations and peripherals.
• Ability to explain technical and non-technical concepts clearly, both verbally and in writing.
• Exceptional attention to detail with a focus on accuracy.
• Capability to work effectively in a fast‑paced, goal-driven environment.
• Ability to stand and walk through the shift.
• Ability to lift up to 50 lbs.

Upon conversion, PlanITROI offers a comprehensive benefits package, including health insurance, a 401(k) with company match, paid time off, and more. We are an Equal Opportunity Employer and value diversity at all levels of the organization.

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