IT Business Analyst

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Have a seat at our table. When you join Smithfield, you become part of something special - a company that's sustainably feeding people around the world, producing good food the right way with respect for our people, animals, communities and planet. With opportunities across locations and functions, a culture grounded in our Core Four values - gratitude, communication, respect and accountability - and a strong commitment to learning, collaboration, and innovation, Smithfield offers challenging and rewarding careers where you can grow, contribute and make a real impact.

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The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section.

As an IT Business Analyst at Smithfield Foods, you will serve as the key liaison between business users, IT teams, and external partners to ensure technology solutions meet business needs. You will identify system enhancements, process improvements, and training opportunities while supporting system implementations, upgrades, and daily operations. In this role, you will combine business acumen, technical understanding, and strong communication skills to translate requirements into effective solutions that drive efficiency, reliability, and performance across Smithfield's enterprise systems.

The below statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.

• Business Analysis & System Support: Act as the primary contact for business users on system-related issues, coordinating with IT and vendors to resolve incidents and improve performance.

• Requirements Gathering & Testing: Partner with internal and external stakeholders to define business requirements, develop functional specifications, and create and execute test scenarios for enhancements and new implementations.

• Process Improvement: Analyze existing business processes to identify automation opportunities and recommend innovative uses of technology to improve efficiency and accuracy.

• Implementation & Change Readiness: Support system implementations and upgrades by developing training materials, leading user sessions, establishing super user forums, and ensuring business readiness for go-live.

• Project Management: Utilize project management skills to define priorities, manage timelines, allocate resources, and provide consistent progress updates to leadership.

• Application Maintenance: Provide application support including troubleshooting, data corrections, and coordination with IT support groups to ensure system stability and user satisfaction.

• Reporting & Analytics: Collaborate with business partners to design and develop reports and dashboards that support operational and strategic decision-making.

• Cross-Functional Collaboration: Partner with cross-channel teams to identify opportunities for continuous improvement and share best practices across business units.

• Planning & Alignment: Contribute to the development of annual plans and strategies that align system enhancements with overall business objectives.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

• Education & Experience: Bachelor's degree from an accredited four-year college or university and 2+ years of relevant experience; or equivalent combination of education and experience.

• Technical Knowledge: General knowledge of IT systems and SAP, with a strong understanding of system interfaces between SAP and third-party applications.

• Analytical & Problem-Solving
  
  Skills:
  
  Ability to understand system capabilities, analyze data, and identify improvement…