Application Support Engineer – Manufacturing Systems

Application Support Engineer – Manufacturing Systems

Client:
Japanese IT Company

Working

Location:

Liberty, NC

Working Style:
Onsite

Employment Type:

W-2, 1 year contract (No C2C)

Salary: $50-52 / per hour (DOE)

Benefit:
No Insurance but 401 Match

Visa Support: N/A

Working Hours:

Standard Business Hours

Language:
English

Travel:
Up to 10%

Start Date:

September 7, 2026

• Provide Level 2 and Level 3 application support for Siemens Opcenter MOM and Ignition SCADA in a manufacturing environment.
• Monitor manufacturing application performance and proactively identify and resolve production-impacting issues.
• Troubleshoot application, interface, communication, and data-related incidents within SLA targets.
• Perform root cause analysis for recurring issues and support major incident recovery activities.
• Support Siemens Opcenter production workflows, electronic work instructions, genealogy, traceability, and manufacturing execution processes.
• Configure and maintain master data, workflows, production models, and application settings.
• Support and maintain Ignition Gateway, Vision, and Perspective applications.
• Develop and modify HMI screens, reports, dashboards, alarms, and historian configurations.
• Support shop-floor data collection, visualization, and communication between manufacturing systems.
• Participate in application deployments, upgrades, patches, testing, production cutovers, and post-deployment monitoring.
• Maintain incident, problem, and change records within the IT service management platform.
• Identify opportunities to improve application stability, operational efficiency, and automation.
• Develop and maintain SOPs, support documentation, and knowledge articles.
• Collaborate with manufacturing, quality, automation, engineering, and IT teams.

• Strong troubleshooting and problem-solving skills in a manufacturing production environment.
• Ability to support business-critical manufacturing applications and respond effectively to production issues.
• Strong understanding of MES/MOM and SCADA systems and their integration with shop-floor operations.
• Ability to work collaboratively with manufacturing, engineering, automation, quality, and IT teams.
• Continuous improvement mindset with an interest in Kaizen and digital manufacturing initiatives.
• Strong communication and technical documentation skills.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline.
• 3–5 years of application support experience in a manufacturing environment.
• Experience supporting MES/MOM, SCADA, or other manufacturing applications.
• Experience with production support, incident management, troubleshooting, and root cause analysis.
• Experience working within 24x7 manufacturing operations.
• Experience with Siemens Opcenter Execution / MOM.
• Experience with Ignition SCADA / Ignition Gateway Administration.
• Knowledge of manufacturing process modeling, production execution, and workflow management.
• Knowledge of OEE monitoring, traceability & genealogy, and shop-floor data collection.
• Experience with SQL query development and stored procedures.
• Basic knowledge of Python, Java, or other scripting languages.
• Knowledge of REST APIs and Web Services.

• Hands-on Siemens Opcenter experience.
• Strong understanding of manufacturing processes and production environments.
• Experience with continuous improvement / Kaizen initiatives.
• Strong technical documentation skills.