Network & Systems Administrator

Company Description

Piedmont Community College is a public institution dedicated to enriching lives through accessible education and training for today's global workforce. The College serves Person and Caswell Counties with a range of academic programs, workforce development, and continuing education opportunities. It emphasizes lifelong learning and community engagement, supporting learners at various stages of their careers. Piedmont Community College fosters an inclusive environment that promotes professional growth, skill development, and cultural enrichment for students, employees, and the community.

The Network & Systems Administrator provides the highest level of tech support including, planning, deploying, troubleshooting and maintenance in all aspects of the infrastructure environment.

The Network & Systems Administrator will be required to perform entry level to complex technical and administrative tasks.

• Ensuring the security and efficiency of IT infrastructure
• Monitoring system performance, availability and troubleshooting issues
• Collecting and analyzing data to forecast infrastructure system needs before issues arise
• Identifying issues and implementing plans for remediation before the issues negatively impact the business
• Performing Active Directory, VMware, SharePoint and Office 365 Administration tasks
• Performing Software Updates (Windows and other 3rd party software)
• Installing and configuring software and hardware on physical and virtual systems.
• The ability to read and write instructions, see, hear, operate a computer, comprehend, and then carry out directives when instructed
• Ability to meet the physical and mental demands of the position
• Evaluates, recommends, implements, and ensures systems security
• Configures, maintains and manages network security features for networked servers
• Configures, monitors and maintains firewall to ensure network and systems integrity
• Ensures proper system backups are made and stored
• Prepares client, operations, and systems documentation according to pre-established standards
• Training and assist staff in the use of the system software
• Setup of user permissions, security classes, installing of patches.
• Available to work outside standard business hours, including evenings and weekends, and to provide after-hours support when needed.
• The ability to work on-site
• Predictable, reliable, and prompt attendance
• Other duties as assigned

• Conducts customization and system administration tasks for network management, task/project management, help desk phone and ticket management, workgroup integration, documentation, and educational software packages across local area networks (LANs) and Wide Area Networks (WANs).
• Analyzes, recommends, and evaluates new hardware, software and communications products for network compatibility and applicability
• Performs advanced diagnostics and maintenance on desktop devices when additional expertise is required
• Keeps current on new developments and techniques in the field of information technology
• Assists IT management with development of systems standards, short and long-term goals, project management and strategic directions
• Additional duties as assigned by the Director of Network Operations.

• Student workers assigned to Networking

• Bachelor’s Degree in IT or related field
• At least 3 years of experience in the Information Technology field
• or an equivalent combination of education, certifications, and experience

• Cisco Certified Network Associate (CCNA), Microsoft Administering Windows Server Hybrid Core Infrastructure, Microsoft Configuring Windows Server Hybrid Advanced Services, and CompTIA Linux+ certifications must be obtained within six months of hire.
• Industry certifications that demonstrate proficiency with Enterprise I.T. Infrastructure such as Cisco, Microsoft, CompTIA, etc. are preferred.

• Proficient with Computer and Server Operating Systems in a virtual machine environment
• Proficient with the installation, configuration and troubleshooting of virtual computer systems
• Extensive…