Insurance Plan Specialist
Listed on 2026-10-06
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Insurance
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Insurance Plan SpecialistFull Time Admin Angier, NC, US
4 days ago Requisition
Now Hiring:
Insurance Plan Specialist
We're currently seeking an experienced Insurance Plan Specialist to support our continued growth and help us maintain excellence in service and operations. We have have openings to sit in our Angier or Durham Miami offices.
As a Insurance Plan Specialist, you'll play a vital role in safeguarding revenue, ensuring insurance information is accurate and up to date, and supporting seamless treatment planning for our patients. You’ll help reduce outstanding A/R and ensure insurance plans are correctly created, maintained, and linked to appropriate fee schedules.
Key Responsibilities:Daily, Weekly, & Monthly Tasks include (but are not limited to):
- Review practice schedules for upcoming patient appointments
- Contact insurance providers via phone and web portals for verification and eligibility
- Create and maintain insurance plans in Denticon:
- Enter group numbers, employer info, maxes, and deductibles
- Record exceptions such as non-duplication, waiting periods, and clauses
- Input benefit details, including frequencies and age limitations
- Attach correct fee schedules and update patient profiles accordingly
- Monitor for and prevent plan duplication
- Support treatment plan accuracy through updated insurance data
- Assist with additional administrative duties as needed
- Detail-oriented with strong organizational, communication, and analytical skills
- Solid knowledge of dental insurance billing, A/R, and fee schedules
- Effective problem-solving skills, especially with denied claims
- Professional, team-oriented, and dependable
- Comfortable with computers and dental management software
High School Diploma or GED required
1–2 years of experience in a dental office or dental insurance billing environment (required)
Ability to lift up 15- 20
Please note:
you will be required to travel to our Durham Miami office for initial training
- Competitive pay!
- Quarterly Performance Bonus Opportunities!
- Employee Assistance Program!
- Paid Time Off & Paid Holidays!
- Fridays off at 2 PM!
- Volunteer opportunities with our Smile Squad to earn awesome prizes!
- Fun team events, giveaways & social campaigns year-round!
- Birthday and Work Anniversary surprises sent directly from our owners!
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