Sr. Manager, Logistics

Position: Sr. Manager, Logistics Support
Location: Davidson

** BUILD A BETTER CAREER WITH MSC*
* Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries.

We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates.

** Requisition  :
** 20174

*
* Employment Type

:
** Full Time

** Job Category :
** Supply Chain

** Job Grade-:
** Exempt 17

** Work Location :
** Davidson, NC (CSC)

** BRIEF

POSITION SUMMARY:

*
* The Senior Manager, Transportation Management & Logistics Systems is accountable for owning the transportation management strategy and the daily execution that supports it. This role ensures that transportation systems, processes, and controls operate reliably, compliantly, and cost-effectively while enabling business growth.

This position serves as the primary owner of Transportation Management (TM) systems and logistics support operations, partnering closely with Supply Chain Operations, IT, Sales (including National Accounts and Government), and external logistics providers and IT partners. Success in this role requires balancing strategic systems leadership with hands-on operational management, ensuring transportation capabilities deliver measurable service, compliance, and financial outcomes.

** DUTIES AND RESPONSIBILITIES*
* Transportation Management Strategy & Systems

- Own the Transportation Management (TM) strategy and roadmap, ensuring alignment with supply chain and business objectives.

- Lead the implementation, standardization, and ongoing optimization of the TM platform, including integration with ERP and related systems.

- Define and maintain standard transportation processes and data models to support scalability, visibility, shipment control, and performance management.

- Lead change management activities as transportation processes and systems evolve from legacy solutions to standardized platforms.

- Monitor transportation technology and market trends to inform system enhancements and continuous improvement initiatives.

- Day-to-Day Transportation & Logistics Operations

- Own the daily operational performance of transportation systems and processes, ensuring accuracy, stability, and responsiveness.

- Manage parcel, LTL, TL and import transportation activities, including manifest operations and dimensional data capture.

- Maintain transportation control data (e.g., order cut-off times, transit times, routing logic) that drives customer commitments and service accuracy.

- Identify operational risks, gaps, and inefficiencies; lead corrective actions and continuous improvement initiatives.

- Cross-Functional Partnership & Customer Enablement

- Serve as the primary Supply Chain liaison to IT for transportation systems design, enhancements, and ongoing support.

- Partner with Sales and National Accounts to design scalable and compliant transportation solutions for complex customer requirements.

- Act as the Supply Chain's primary transportation contact for Government business, ensuring contractual compliance, audit readiness, and profitable execution.

- Build strong working relationships across Supply Chain, IT, Finance, and Sales and outside partners to align transportation capabilities with business needs.

- Partner with 3rd party analytics and IT Partners to develop and improve process efficiencies and reporting (e.g.

- Ship Exec, Intelligent Logistics, etc.) Financial & Performance Management

- Own the transportation support operating budget and ensure fiscal discipline.

- Identify and execute cost savings initiatives that improve transportation performance and financial results, while balancing customer service requirements.

- Develop and maintain KPIs, scorecards, and reporting to measure service, cost, compliance, and system effectiveness. People Leadership & Culture

- Lead and develop a team responsible for transportation systems support and logistics operations.

- Set clear expectations, coach performance, and support associate development.

- Model and reinforce company values, accountability, and continuous improvement.

- Drives & fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.

- Participation in special projects and performs additional duties as required

** QUALIFICATIONS What You Need** :

- Bachelor's degree in supply chain, Logistics, Business, Engineering, Technology, or equivalent experience.

- Minimum of eight years of experience in transportation, logistics, or supply chain operations with systems and process ownership.

- Minimum of five years of people management experience.

- Strong knowledge of parcel and truckload/LTL transportation networks.

- Demonstrated ability to manage multiple priorities and complex initiatives…