Orion Shipping Lead

We’re Watts. Together, we’re reimagining the future of water. We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting‑edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.

The successful candidate will be a proactive leader with strong operational and computer skills, capable of managing shipping processes, supporting team development, and driving the overall success of the Orion Shipping Department reporting to a Value Stream Leader.

This role is onsite and is based in St. Paul's, NC.

• Monitor and maintain a clean, organized, and safe work environment.
• Lead and coordinate daily shipping activities to meet production and delivery schedules.
• Operate forklifts and other material handling equipment safely and efficiently.
• Perform accurate inventory, invoicing, and other shipping transactions and reports in the ERP system.
• Conduct and lead daily Gemba walks and meetings to promote continuous improvement and team engagement.
• Ensure that all shipping documentation is completed accurately and in a timely manner.
• Train and mentor shipping team members on procedures, safety, and best practices.
• Communicate effectively with internal departments and external carriers.
• Address and resolve shipping errors (e.g., missing items, incorrect addresses).
• Communicate with customer service or sales team as needed.
• Schedule pickup and delivery with carriers (Fed Ex, UPS, etc.).
• Review and prioritize shipping orders to improve on‑time delivery (OTIF).
• Track daily shipments and resolve delays or issues to meet daily goals.
• Fill in for the Shipping Supervisor as needed, including decision‑making and team oversight.

• High school diploma or equivalent.
• 2+ years of experience in receiving, warehouse operations, or inventory control.
• Proven ability to operate forklifts and other material handling equipment.
• Proficiency in ERP systems (e.g., QAD, SAP, Oracle, etc.) for inventory and receiving transactions.
• Strong leadership, communication, interpersonal, and organizational skills.
• Ability to work independently and as part of a team in a fast‑paced environment.
• Knowledge of safety regulations and procedures in a warehouse setting.
• Strong analytical and problem‑solving skills.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• Understanding and adherence to applicable laws, codes, policies, regulations and safety practices and procedures.
• Must successfully establish employment eligibility and satisfactorily complete background checks and required pre‑employment testing as a condition of employment.

• Supervisory or lead experience in receiving or warehouse operations.
• Familiarity with lean manufacturing and continuous improvement practices.

• Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
• Punctuality and dependability.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Maintain productive and collaborative relationships with other Watts employees.
• Adherence to Watts’ seven cultural beliefs:
  Growth Mindset, Customer‑Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action.

While performing the job duties, you will be working on‑site in a manufacturing facility. You will be required to work at the Company’s location in St. Pauls, NC, Monday‑Friday, with an occasional Saturday. Your scheduled work hours will be communicated to you by your…