Senior Reliability Maintenance Technician, Grove Day Shift
Listed on 2026-01-01
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Maintenance/Cleaning
Maintenance Technician / Mechanic
Location: China Grove
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.
Those stories are part of what makes this such a special place to work.
Macy's Senior Reliability Maintenance Technicians use a combination of mechanical, electrical, computer, and software skills to work with smart technologies, such as robots, automated conveyor systems and computer-integrated distribution equipment. They serve as the SME and trainer for all equipment inside of the fulfillment center performing predictive, preventative, and corrective maintenance on time to provide high levels of equipment availability.
What We Can Offer YouJoin a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What You Will Do- Work in a hands‑on manner and demonstrate SME levels of knowledge on Automation and other MHE in the building.
- Coach and mentor the technicians on shift.
- Support the Maintenance Mechanic Supervisor and lead the shift in their absence.
- Provide high levels of equipment availability to our internal customers by means of troubleshooting and prioritizing repairs.
- Install, alter, troubleshoot, repair, and maintain electronic, mechanical, computer, control systems and components in a complex fulfillment/distribution center.
- React quickly to breakdowns, communicate clearly with affected parties and work efficiently to fix the issue.
- Support continuous improvement by learning from breakdowns and sending feedback and suggestions for improvements through the line manager.
- Combine electronic, mechanical, computer and control skills to allow for identification of equipment malfunctions. Perform maintenance/repairs and return equipment to service. Install, repair, adjust, and test equipment and components to ensure that systems function properly.
- Role model safety best practices and monitor those around them to ensure they follow the example they set. Report possible safety concerns to the Manager or Supervisor.
- Observes and listens to operating machines or equipment to diagnose machine malfunction and determine need for adjustment or repair.
- Performs preventative maintenance on material handling equipment, including daily systems inspections of mechanical, hydraulic and electrical components. Reports any problems to the Manager or Supervisor.
- Utilize the computerized maintenance management system. Monitors, reports, and documents the usage and replacement of equipment and parts.
- Performs preventative maintenance on facility; carpentry, plumbing, and electrical duties.
- Knowledge of operation and safe storage practices of ARC and MIG welding equipment to include OXY/ACETYLENE, and PLASMA welding and cutting.
- May be required to install or recharge batteries for any battery-powered material handling equipment.
- Performs electrical tasks associated with but not limited to replacing motors, fuses, and switches.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
- Advanced degree in Mechatronics Technology or at least 4 years of industry level experience.
- Multi skilled in both electrical and…
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