Wholegoods Shipping Supervisor

Whole goods Shipping Supervisor

Full-time Regular Wendell, NC, US

5 days ago Requisition

Department: Warehouse/NC Operations

Reports to: Sr. Warehouse Process Manager

Position Status: Full-time

Status: Non-Management

The Whole goods Shipping Supervisor oversees daily whole goods warehouse outbound operations, ensuring accurate, safe, and timely processing of dealer orders.

• Lead and train shipping employees in accordance with current policy and procedures.
• Ensure that all order items are processed efficiently, accurately, and without damage.
• Oversee picking, packing, and loading of shipments to ensure dealer requirements are met.
• Ensure that all documentation including bill of ladings, shipping labels, etc. are prepared per order.
• Communicate with all team members and other departments to complete tasks.
• Coordinate with freight carriers and vendors to manage outgoing shipments and troubleshoot delays.
• Optimize employee workflow to benefit productivity by monitoring day‑to‑day demand and making adjustments.
• Determine and track Warehouse KPIs and adjust as needed to meet goals.
• Aid in the interviewing/hiring of new employees.
• Ensure that the Warehouse associates are properly trained and up to date on all necessary certifications.
• Employee supervision duties to include:
  • Create and monitor schedules
  • Processing weekly timecard entries, PTO requests, recording attendance discrepancies, etc.
  • Provide coaching and mentoring
  • Issue corrective action when necessary
  • Develop and monitor goals and objectives for each associate
  • Performance evaluations

• Valid Driver’s License
• High School Diploma or equivalent required/2+ year degree preferred
• 3 to 5 years of experience in shipping, receiving, or warehouse operations, with 1 to 2 years in a supervisory or leadership role or an equivalent combination of education and experience
• Knowledge of proper safety procedures, equipment maintenance, and warehouse practices
• Knowledge of Excel, WMS, ERP, and carrier specific tools (e.g., UPS World Ship, Fed Ex Ship Manager)
• Previous warehouse leadership experience preferred
• Proper Forklift training required – Forklift certifications preferred
• Ability to work flexible shifts (6AM – 7PM)
• Strong multitasking and communication skills
• Able to lift 50 pounds, stand/walk for long periods of time, and work in a non-climate control environment