Branch Supervisor, Brunswick

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Leland, NC, US

4 days ago Requisition

Corning Credit Union is seeking a Branch Supervisor to join our Brunswick County, NC team.

Corning Credit Union (CCU) is one of the leading credit unions in the nation with $2.4 billion in assets and more than 160,000 members worldwide. Headquartered in Corning, NY, we also have facilities in Wilmington, NC, Myrtle Beach, SC, and Franklin County, PA.

We’re committed to helping our members prosper by being a trusted advisor for financial services. CCU’s vision is simple: “To provide better service to our members than they receive anywhere else in the world.” Our growth is fueled by that vision, and it doesn’t stop with our members. We are also committed to fostering a strong service culture within the organization.

Teamwork, open communication, and valuing the individual are just a few of the key performance standards that help us provide an exceptional work environment for our outstanding team.

If you share our passion for serving others, then CCU is the place for you to build a rewarding career. In addition to the vast opportunities that exist within the organization, CCU also offers a competitive base salary and annual bonus plan along with an exceptional benefits package. With a strong emphasis on our team and dedication to excellent customer service, Corning Credit Union continues to be an employer of choice across the markets we serve.

The Brunswick County Branch Supervisor is primarily responsible for leading and optimizing branch operations to drive growth, deliver exceptional member service, and ensure consistent financial performance. This role provides day‑to‑day leadership, develops a high‑performing team, and fosters strong member and community relationships.

• Manages day-to-day operations across the Brunswick County branches, ensuring consistent financial results and long-term success.
• Establishes and maintains effective relationships with new and existing members.
• Maintains hands‑on working knowledge of deposit services and consumer lending to support high-quality service experiences and operational efficiency.
• Provides support within the operations, as needed, while also holding team members accountable for performance and sound decision-making.
• Leads with a servant‑leadership approach by developing staff and strengthening the team’s professionalism, competence, and technical knowledge.
  • Creates a working environment that is conducive to two‑way communication, teamwork, and learning.
  • Recognizes the varying strengths, skills, and needs of the team and adapts coaching skills to obtain the best possible results from each individual within the branch.
  • Utilizes open communication and managerial courage to ensure that the standards, expectations, and goals of the organization are respected and upheld.
• Creates and maintains a strong sales and service culture and holds the team accountable for reaching branch goals.
• Leads and participates in community outreach efforts, including local events and organizations, to strengthen the branch’s presence and positive reputation.
• Collaborates with the Business Development Manager and Marketing team to support strategic initiatives that drive membership growth, lead generation, and new business opportunities.
• Stays informed on local competitor activities and market trends and consistently communicates key insights to ensure we remain competitive and responsive to the evolving needs of our members.
• Ensures compliance with federal and state rules, regulations, and laws, as they pertain to branch activities and compliance with applicable NCUA rules and regulations.
• Takes ownership of personal development by proactively seeking opportunities for coaching, training, and networking to ensure continued growth and success in the role.
• Also assumes responsibility for other projects or duties as required or assigned.
• Has the ability to lead effectively - from the front, the middle, and the back and has the managerial courage to move…