Assistant Director for Operations; Evenings​/Weekends

Assistant Director for Operations (Evenings/Weekends) - #003561 Department

Campus Activities

The primary location of this position is on‑site in Cullowhee, NC. Reporting to the Senior Assistant Director for Operations, the Assistant Director for Operations (Evening and Weekends) provides support for day‑to‑day operations and events held in Campus Activity operated spaces during Evening and Weekend hours. During normal shift hours, this position will act as the professional staff for all events designated by the Event Management policies and procedures.

It will coordinate with campus partners and third‑party contractors and vendors to ensure event success.

The Assistant Director for Operations will recruit, train and supervise a staff of 10‑20 student tech crew members, schedule the student tech crew staff to set‑up, run, and strike designated events, and evaluate and provide feedback to student tech crew members job performance on an ongoing basis. This position will serve as mentor/coach when needed in support of professional development for student staff, and collaborate with the Senior Assistant Director for Operations to create a training program for student tech crew members.

The Assistant Director for Operations will review information for event set‑ups to ensure accuracy and completeness before student tech crews set up an event and/or activity, directly manage and serve as a resource for set‑up of events and activities within DCA operated spaces and approved designated areas and provide support for additional designated WCU events as needed. It will assist in maintenance and equipment updates to enhance DCA programs and the University Center as well as review and provide recommendations to update DCA policies.

Must be eligible to work in the United States without sponsorship.

• Recruit, train, and supervise 10‑20 student tech crew members.
• Schedule staff for set‑up, run, and strike of events.
• Evaluate and provide feedback on student tech crew performance.
• Coordinate event operations with campus partners, third‑party contractors, and vendors.
• Review event set‑up information for accuracy and completeness.
• Directly manage and serve as a resource for event set‑up in DCA operated spaces and approved designated areas.
• Assist in maintenance and equipment updates to enhance DCA programs and the University Center.
• Review and recommend updates to DCA policies.

• Strong organizational skills with attention to detail; excellent written and verbal communication and interpersonal skills; outstanding customer service abilities; ability to prioritize workload by volume and urgency.
• Ability to effectively supervise and lead a team of student workers; experience with live events and crowd management techniques.
• Knowledge of sound equipment and operating a live concert sound system; general knowledge of facilities maintenance; capable of lifting 50 lbs.
• Working knowledge of 25
  
  Live or other event reservation software; proficiency in Microsoft Suite (Word, Excel, etc.).

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

$33,540 - $90,156

Applicants must apply online, including a cover letter, résumé, and a list of references with complete contact information. Applicants must upload a DD‑214 if claiming Veteran’s Preference.

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, political affiliation, National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina.

Persons with disabilities requiring accommodations in the application and interview process please call (828) 227‑7218 or email .