Service Manager Job Colfax North Carolina USA,Management

Location: Colfax

Service Manager

Department: Service

Employment Type: Full Time

Location: Vermeer All Roads
- Colfax

Description

Do you enjoy working in a production driven environment as a strong leader? Are you a great manager of technicians and their workloads? We have the job for you! All Roads is searching for a detail oriented leader with heavy duty/truck experience. This role is responsible for overseeing the service department, controlling costs, creating customer relationships, and setting and obtaining sales and profit objectives.

Additionally, they must address the concerns of customers and ensure that all service work is performed efficiently and effectively.

Schedule & Compensation

Base salary plus monthly commission (based on exp)
Monday
- Saturday

Benefits

Great benefits...Medical, dental, vision, disability and life insurance offerings available on the 1st of the month after 30 days of employment
401(k) with company contribution
Tuition Reimbursement
Paid time off
Company paid holidays

Responsibilities

Monitor the entire service department’s performance

Continually observe and mentor the Service Writers to enforce good habits, and to ensure "Exceptional Customer Service" at all times

Dispatching service work to technicians

Maintain and build customer relationships

Successfully work with and through both Service Writers and Technicians within the Service Department.

All other duties as assigned.

Required

Education and Experience

High School Diploma or GED required

Valid Driver’s License

At least 2 years of Service Management experience

Must have excellent customer service skills

Ability to multi-task, prioritize, and work efficiently

Work Authorization/Security Clearance

All Roads Company does not provide H1-B sponsorship. No security clearance required for this position.

AAP/EEO Statement

All Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.

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