Director of Parking and Transportation

Position Summary

The primary location of this position is on‑site in Cullowhee, NC. This position is exempt from the State of North Carolina Human Resources Act (EHRA) and reports to the Associate Vice Chancellor for Auxiliary Enterprises. The Director of Parking and Transportation Services provides strategic leadership, administrative oversight, and operational direction for the university’s comprehensive parking and transportation programs. Responsibilities include planning, developing, and managing parking operations, enforcement services, and campus transit to ensure safe, accessible, and efficient movement throughout the campus environment.

The Director serves as the university’s subject matter expert on campus mobility, parking management, and transportation systems, leveraging data analytics, technology solutions, and industry best practices to improve operational effectiveness, customer experience, sustainability efforts, and campus accessibility. The role plays a key function in emergency planning, special event management, and long‑range infrastructure development related to transportation and parking assets.

The Director establishes and implements policies, financial strategies, and service delivery models that support institutional priorities, regulatory compliance, and long‑term sustainability. The position collaborates across campus and with external partners to align transportation initiatives with the university’s master planning efforts and to support the evolving needs of students, faculty, staff, and visitors.

Minimum Qualifications:

• Must be legally eligible to work in the United States of America without the need for employer sponsorship or any other immigration‑related assistance.
• Master’s degree and five years of experience working in higher education, of which at least one year is in a supervisory capacity; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred Qualifications:

• Master’s degree in business administration or a related field.
• Experience in a higher education setting with a focus on operations, including the management of large teams, budget management, long‑term capital planning, construction and projects, and events.

Permanent, Full‑Time

Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation;
National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process are encouraged to contact jobs.edu.

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