Operation Program Manager

This position is a work on site position at our Whitsett, NC site. We are currently considering candidates who live in the area and are able to commute to a from the site daily Monday through Friday.

This position is in a fast paced and challenging Ecommerce environment. The ideal candidates will work with minimal direct supervision and will concurrently handle and prioritize many responsibilities within our small package order fulfillment shipping area. This position reports directly to the site Sr. Manager.

• Manages standard operating procedures and directs an aggressive operating plan
• Operating in a goal driven environment that identifies and directs lean concepts and cost savings opportunities
• Has face-to-face contact with client management and conforms to agreed upon operational metrics.
• Challenge is to motivate and lead program operational needs while maintaining efficiencies and improving Serviceability
• Oversees the daily organizational activities and facilitates the business unit's workflow
• Manages and directs the daily activities of the small pack order fulfillment operations
• Determines workflow and scheduling and enforces operational polices and procedures
• Relies on experience and sound data to make business decisions that supports the organizational goals
• Makes recommendations to improve the productivity, quality, and efficient delivery of products and services within the organization
• Responsible for planning and directing operational budgets, goals, staffing and business unit's objectives

• Proven track record in operations management (6 years experience)
• Intermediate knowledge of Warehouse Management Systems (EXE, SAP, Oracle, etc...)
• Metrics measurements (i.e. delivery, costs, quality audits, exceeding all internal KPI metrics)
• Continuous Improvement Quality process (i.e. Lean Mfg, Six Sigma, ISO, internal initiatives)
• Safety Program compliance (OSHA, DOT, and state and local agencies)
• Proven competencies in (i.e. Word, Excel, Access, MS Office)
• Electronics manufacturing or Distribution background required, EMS experience preferred
• Analytical skills to evaluate, report, select and implement cost-effective, distribution operations

• Demonstrated Leadership ability and a proven track record of success to support abilities
• Excellent people skills and the ability to establish an environment that is conducive of continuous improvement, open communication and is free from controversy
• Education:
  
  BS or BA degree or equivalent experience in Logistic Operations.