Assistant Manager(08816) - 987-I East St

Responsibilities

The following key responsibilities outline the minimum expectations for the Store Assistant Manager role at Domino’s Pizza.

• Answer the phone and assist carry-out customers politely, knowledgeable of menu.
• Maintain a perfect image according to store standards.
• Demonstrate customer WOW steps:
  Apologize;
  Provide requested order;
  Offer an extra.
• Count peperoni and ham on every order regardless of topping amount.
• Do not clear pizzas before they are ready for the oven.
• Drivers must have $1 in coin change on hand for each delivery and say “Let me get your change” for every order.
• Drivers must not carry more than $20 while on the clock, including personal money.
• Drivers must not have a pocket knife or weapon while working.
• Driver vehicles must be neat, clean, and present a positive image.
• Drivers must not be routed or checked in early for delivery.
• Pizza makers must wash hands before making products.
• Only proper procedures for products are allowed.
• All drivers must complete Safe Delivery CBT.
• Every order is to be repeated for accuracy; name and address confirmed.
• Responsible for all results in assigned stores.
• Ensure food, labor, and service goals are within target.
• Conduct P&L review with direct supervisor each month.
• Work minimum 50 hours per week with 1 day off and 1 on-call day.
• Ensure all stores meet or exceed minimum TIPS and Domino’s Pizza Standards.
• Ensure all stores are staffed and that all team members are trained.
• Maintain repair and maintenance in all stores.
• Implement all new products or ideas seamlessly.
• Ensure stores run at a minimum 4-star level.
• Perform Self OERs first week of each period and apply appropriate corrections.
• Complete evaluations, raises and paperwork; notify D.O. as needed.
• Follow through all assignments and ensure all reports and paperwork are turned in timely.
• Complete all store-level reports and paperwork accurately.
• Know all product and operational standards.
• Follow all safety and security procedures; keep equipment working.
• Maintain store budgets.
• Prepare and deliver all school lunches within required standards.
• Provide accurate, detailed accountability; keep paper trail.
• Ensure all equipment is available and utilized correctly.
• Perform inventory checks each store each month.
• Use system checklists and visit books in place.